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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

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June 28, 2021

The issues I needed fixed during the 30 day/1500 mile dealer warranty were completed with no questions asked. Those repairs were made in a timely manner. Jeff Hetrick my service advisor did a great job o More

by KMCINNIS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
June 28, 2021

Just keep up the fine professional work just as you have always done More

by STEVELUTZ1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
June 28, 2021

Exceed my expectations! Excellent service and professional staff! Will definitely recommend. More

by MARK.MORCOMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2021

Luther Cadillac's service group is always efficient and courteous. The Service Advisors are knowledgeable and have my vehicle's service history available so we can make good decisions about maintenance req More

by wrdoherty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
charlie Youngquist
June 25, 2021

Your service department is second to none thanks for the good work! More

by SW1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff and Charlie
June 24, 2021

Charlie is awesome and has provided ne great service in the past. My recent experience with Jeff was very unprofessional, I felt very disappointed and disrespected. More

by toussaint0831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jun 25, 2021 -

Luther Cadillac responded

At your convenience, I would like to speak with you on your experience and how we can improve in the future. Respectfully, Dave Zweber Luther Cadillac 651-746-1945

June 24, 2021

Good staff friendly and helpful. They were out of Good staff friendly and helpful. They were out of rentals so I stayed without a car for more than 3 days . They return the car with nice fresh smel More

by nsabutayeh
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Bissell
June 24, 2021

Scotty was an absolute joy to work with! He was very open to what I was looking for and helped me pick the perfect vehicle. Scotty is a top notch salesman! More

by ANDI.SIREK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Port
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith, Dan Haspert
June 23, 2021

Efficiently diagnosed and repaired the intermittent electrical/AC issue in a timely manner. I appreciated the communication from Alec Blum, Service Writer, who explained the problem and planned repair. More

by KMCINNIS3
Recommend Dealer
Yes
Employees Worked With
Alec Blum
June 19, 2021

Friendly customer service. Explained what would be done. Service was completed within the time frame given. It’s always a pleasant experience dealing with Alix and the service group at Luther Cadillac in Ro More

by ELOUISEJOHNSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
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