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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

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August 17, 2023

First off, I went to the new dealership on highway 61 for a recall on my Escalade for the passenger side air bag recall and I was very impressed with the new building, and the very nice, helpful people worki More

by DEBORAHNROB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

My service advisor was great! He got me in and out in less time than quoted. He was very friendly. The manager stopped and said hello as well. More

by HOMESBYMAKENZIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stoppelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Wisnewski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2023

Tremendous service and attention to detail. Wonderful new facilities and a special team of caring individuals. More

by twkallevig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hagen - Outstanding attention
August 16, 2023

Very nice new place. nice nice nice nice nice nice nice nice nice nice nice More

by RWBRETIRED
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff service
August 13, 2023

They sold me a car with white tape covering paint chips on rocker panels and the night vision sensor did not work and they told me it would cost $3000.00 to repair. More

by CKHARTMAN96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stoppelman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Wisnewski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Luther Cadillac responded

CKHARTMAN96, Hello, my name is Bryan and I'm one of the sales managers here at Luther Cadillac. Thank you for taking the time to share your recent experience. I understand that a large repair estimate can be shocking and unexpected. I would like to speak to you personally on this matter to find out what exactly happened to the night vison sensor and potentially find a remedy that would help both parties involved. My direct line is 763-204-6322 and I look forward to speaking with you on this matter as soon as possible. Bryan

August 10, 2023

Great service and sales department would recommend to anyone in need of service or sales!! More

by AUSTIN_WICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Simerson
August 09, 2023

Staff was friendly, courteous and very helpful, professional as expected,repairs and replacements were on time and withing the estimate provided all inspections were video recorded (Nice Touch) More

by HOWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hagen
August 09, 2023

I’ve had excellent sales and service experiences from Luther Cadillac in the 3 years I’ve dealt with them. Everyone with... More

by DAVID.D.WILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

Treated like royalty by sales staff and business. . We really like our car.and so pleased with the Luther. More

by LEONA2147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2023

great service, love that you pick up and drop off. car was done as promised. More

by sherwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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