1,558 Reviews of Luther Cadillac - Service Center
Jeff is the best! He always is informative and let's me know what is due to be done. He pays attention to my time frame and gets me in and out as fast as possible know what is due to be done. He pays attention to my time frame and gets me in and out as fast as possible More
Charlie and his team always have my best interest in mind. I always have a great experience at Luther Cadillac! I will definitely be back! mind. I always have a great experience at Luther Cadillac! I will definitely be back! More
I had a 9AM appointment for my car to be picked up driver called at 9:30 to verify the pick up address arrived closer to 10, talks to a rude service provider who continuously spoke over me, around 3PM I rece called at 9:30 to verify the pick up address arrived closer to 10, talks to a rude service provider who continuously spoke over me, around 3PM I received a call informing that they have not had a chance to “pull the ward in” and I should just keep the “rental” that I thought was a “loaner” then he corrected the verbiage but b4 was quoting a price for the use of it. After having my car for over 24hrs I get a call the next day to tell me they had “drove” it and didn’t hear the sound that I mentioned. If he would have listened in the 1st place I had already informed him the sound “comes and goes” at that point I asked for my car to be returned. The service provider I worked with was rude and condescending! More
Brought my car in for a an oil change. It was ready at the time promised and all vehicle findings were discussed in person. Very friendly and know staff. the time promised and all vehicle findings were discussed in person. Very friendly and know staff. More
Excellent Teck work & status reporting and was cool to receive a video walk-through. Vehicle was cleaner than it was brought in - Excellent. Larry Fryklund receive a video walk-through. Vehicle was cleaner than it was brought in - Excellent. Larry Fryklund More
Luther Cadillac is fast, friendly, and contently located. They will be closer to me when they move to White bear lake MN. I hope that is soon. Thanks Dave W located. They will be closer to me when they move to White bear lake MN. I hope that is soon. Thanks Dave W More
Great people, great service and prices in line with non-Cadillac service. They put protectors on the seat and steering wheel when I dropped off the vehicle. non-Cadillac service. They put protectors on the seat and steering wheel when I dropped off the vehicle. More
It is easy to make an appointment online. The staff are always very pleasant and helpful. Charlie gives excellent customer service. The waiting area is clean and comfortable always very pleasant and helpful. Charlie gives excellent customer service. The waiting area is clean and comfortable More