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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

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August 25, 2021

Charlie was once again very nice to work with. I brought my car in for an oil change and loved the video inspection of my vehicle. More

by bpeters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
August 20, 2021

Jeff is the best! He always is informative and let's me know what is due to be done. He pays attention to my time frame and gets me in and out as fast as possible More

by chadwick44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jeff
August 19, 2021

Charlie and his team always have my best interest in mind. I always have a great experience at Luther Cadillac! I will definitely be back! More

by Rcrouley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie
August 17, 2021

Always exceptional service from Luther Cadillac. Will continue to to them for my service needs. I’m all out of things to say so thank you More

by KSAWYER323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
August 13, 2021

I had a 9AM appointment for my car to be picked up driver called at 9:30 to verify the pick up address arrived closer to 10, talks to a rude service provider who continuously spoke over me, around 3PM I rece More

by TanikaReese15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
Aug 31, 2021 -

Luther Cadillac responded

I apologize for the pick up and delivery delay. With your feedback, we can work on increasing our customer satisfaction. I would like to speak with you further about your experience to better understand the situation to help with your issues and to better coach our team members. Thank you for your time Dave 651-746-1945

August 13, 2021

Brought my car in for a an oil change. It was ready at the time promised and all vehicle findings were discussed in person. Very friendly and know staff. More

by THEBYRNESFIVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff in Service
August 12, 2021

Excellent Teck work & status reporting and was cool to receive a video walk-through. Vehicle was cleaner than it was brought in - Excellent. Larry Fryklund More

by fryklunds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
August 11, 2021

Luther Cadillac is fast, friendly, and contently located. They will be closer to me when they move to White bear lake MN. I hope that is soon. Thanks Dave W More

by DAVIDWILLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2021

Great people, great service and prices in line with non-Cadillac service. They put protectors on the seat and steering wheel when I dropped off the vehicle. More

by Dsz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department.
August 05, 2021

It is easy to make an appointment online. The staff are always very pleasant and helpful. Charlie gives excellent customer service. The waiting area is clean and comfortable More

by BBESTER8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
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