Back

Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

Sort by
September 10, 2021

The team came together to provide excellent service with great attitudes and professionalism. My vehicle is running great and everything is good to go, Thanks!!! More

by uwpcomm83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Bissell
September 08, 2021

Needed a new key fob. Service tech was quick to give me an estimate and a date and was good to his word on both. Terrific service More

by wendl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
September 08, 2021

My service experience was top notch. The service manager went noticeably above and beyond what could be expected to make sure I got what I needed. The service team did great work. I would absolutely recomme More

by SCLARK14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Zweber
September 08, 2021

Everyone is very accommodating. The drivers were friendly and on time. It is also appreciated to be kept in the loop as to what is happening More

by marbilsemple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
September 06, 2021

Best place to service your vehicle. Greeted with a smile and left with a big smile. I will always come to Luther Cadillac to get ll of my service work done. More

by yangvangchef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
September 03, 2021

Soon as I drove my car into the service department I was helped service person was very friendly and had a loaner car ready for me to use. More

by TERRYBREAUXSAUS
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
September 03, 2021

Disappointed website stated that service coupons would be matched but they did not match price. The oil change took over 2 hours with an appointment. More

by gckl65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
Sep 04, 2021 -

Luther Cadillac responded

I am sorry to hear that we did not meet your expectations. I would like to speak with you about your experience with the oil change and see how we can improve. Please feel free to contact me at your convenience. Thank you for your time.

August 28, 2021

Good communication and service level. Work completed on time and accurate. Vehicle was washed and parked conveniently just outside the service area. Payment was easy as well. More

by JEKRUEG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles in Service
August 27, 2021

Great customer service every time I come in. I highly recommend. Would consider buying and selling with these guys. I was made to feel comfortable More

by ACFAVORS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie.
August 27, 2021

I always have excellent service! The gentleman greeting are very helpful ! I worked with Jeff Hertrick this time and he was extremely friendly and professional! Always comfortable and at ease with the me More

by DGEEHAN04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
...
87
...