1,558 Reviews of Luther Cadillac - Service Center
Charlie, the service manager was very professional, and did a great job staying in communication with me regarding the status of my vehicle! He made the entire process from start to finish very easy!! did a great job staying in communication with me regarding the status of my vehicle! He made the entire process from start to finish very easy!! More
Efficient and courteous service department. Charlie has been pleasant and helpful every time I have been in the service department. All members of the service team know what they are doing and doing it ex been pleasant and helpful every time I have been in the service department. All members of the service team know what they are doing and doing it extremely well! More
I have worked with Charlie the last few visits and have always been impressed with his level of customer service. I recently had surgery and needed to get my XT4 in, Charlie definitely took care of me. The always been impressed with his level of customer service. I recently had surgery and needed to get my XT4 in, Charlie definitely took care of me. The drivers that picked up and dropped off my SUV were very friendly and professional. I felt great knowing I had nothing to worry about. My XT4 was returned in mint condition, washed inside and out. Exceptional customer service every time! More
The drop off and pick up was very quick and easy process. I really enjoyed and appreciated the level of customer service I received. When I called and had questions they were answered if not immediately with I really enjoyed and appreciated the level of customer service I received. When I called and had questions they were answered if not immediately within 5 minutes. It made me feel very important. The stress of having a car that is working properly melted away after the first mile of driving my car after it was fixed. Being able to use the “Sunbit” service was a huge relief as well. All in all, It was a very enjoyable experience. More