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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews
Call Service Center (888) 875-6825

1,558 Reviews of Luther Cadillac - Service Center

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October 14, 2021

First issue resolved, but add another issue and another, until it was corrected. I was charged too much on the first and then the second. The third was an error on the technical. More

by WUCHUYONGYU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick, service
Report | Print
Oct 15, 2021 -

Luther Cadillac responded

I apologize for the wait. Please feel free to contact me to discuss what we can do to improve our guest experience going forward. Thanks Dave Zweber Luther Cadillac 651-746-1945

October 12, 2021

The service advisor and quality of work were excellent as always. However, two hours for the oil change was excessive. More

by Bob Carlson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
Report | Print
Oct 13, 2021 -

Luther Cadillac responded

Bob, I apologize for the time it required. If you have time to discuss it further please feel free to call at 651-746-1945. We always look to improve. Thanks Dave Zweber Luther Cadillac

October 11, 2021

Friendly, punctual and caring. They listen to the customers concerns. Would recommend to friends. Thank you More

by RICKROBINSON2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff hettrick, service
Report | Print
October 07, 2021

Service department is always courteous, pleasant and efficient. They answer all your questions and thoroughly explain everything. More

by Steffen352@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hetrick
Report | Print
October 06, 2021

My service was great. I will always go here for my needs as everyone is always friendly and willing to help More

by edward.owens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Stoppelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Haspert
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October 05, 2021

If you make me do at least 15 words again you'll not get another survey. Excellant oil change. More

by RWBRETIRED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff service
Report | Print
October 03, 2021

Service was great and the sales man Austin was amazing ! I’d recommend this dealership to anyone I know More

by COOKAU61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Stoppelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Clark, Dan Haspert, Austin Cook
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September 30, 2021

Service work was performed on time as promised. My service advisor took good care of me. More

by JAMES.ROSS1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service
Report | Print
September 29, 2021

Have always been treated with respect. Everyone there is very professional & listens to our concerns. More

by DENISAXEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hetrick
Report | Print
September 26, 2021

Charlie is fantastic to work he is always very informative and helpful and is the reason I continue to have my vecichle serviced here More

by TCL5457
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
Report | Print
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