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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews
Call Service Center (888) 875-6825

1,558 Reviews of Luther Cadillac - Service Center

Sort by
October 20, 2021

Very quick service. The bill ended up less than estimated. I always like getting the car back cleaner than when I brought it in. More

by jerryhart1517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie in service department.
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October 20, 2021

Jeff Hetrick was very friendly and kept me posted daily on how my service was going. More

by ralonetti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
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October 20, 2021

Staff is friendly and knowledgeable. Service is done in the time given when checking in. Waiting area is very clean. More

by psliv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
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October 20, 2021

Checked everything out, gave me our options and we settled on what we needed to do. More

by JMRRGR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
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October 19, 2021

Great service and my vehicle was done in the time that was stated would definitely go back More

by CLOCNIKAR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
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October 19, 2021

Service was great and the service person and receptionist were friendly and professional! All good! More

by DJBELTRAND1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t have contact with any of these people
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October 18, 2021

The dealer is Luther Cadillac in Roseville for body work. Had to bring the car back for second painting because they didn’t do it right the first time. More

by MBGILLIS15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pete G.
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Nov 03, 2021 -

Luther Cadillac responded

Though the body shop is a separate entity from our dealership, I will pass this on them right away to have them view your situation. Thanks Dave Zweber Luther Cadillac 651-746-1909

October 17, 2021

While Jeff Hetrick, did everything he could I was disappointed on two fronts related to latest service visit. First of all, I brought the car in due to a bucking feeling that I had from gear 1 to 2, More

by gino.mangione1
Recommend Dealer
No
Employees Worked With
Jeff Hetrick
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Oct 18, 2021 -

Luther Cadillac responded

I do apologize for the frustration this is causing. If you would be able to contact me at your convenience we can discuss these issues more directly. Thank you for your time Dave Zweber Luther Cadillac 651-746-1945

October 16, 2021

Jeff was very helpful when we were having trouble making our payment online. We really appreciated his patience! More

by JMRRGR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
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October 15, 2021

Everything went extremely well. Everyone was very friendly. And last bu not least my car was so nice and clean, inside and out. Tom did a great job. More

by JVMICKETTS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
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