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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

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December 30, 2021

Used the concierge service for the first time to get an oil change. They picked my car up from work and had it back in a few hours! More

by la111cm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alix Moise
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hetrick
December 30, 2021

Thank you for all your help !Great team and service Thank you for all your help ! Great team and service couldn’t ask for more customer oriented care. You all are a class act 👍 More

by m-akersey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie and the service team. Also the guys that pick up my car are the best
December 29, 2021

Great customer service. Always know what is going to be done. The video is a nice feature. More

by AADK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maimee Vang
December 29, 2021

Jeff Hetrick was AWESOME ❤The Gentleman that gave me a Jeff Hetrick was AWESOME ❤ The Gentleman that gave me a ride to work was amazing. We had a great conversation about our life experiences. More

by Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
December 27, 2021

The customer service has been awesome. They continuously update me on the progress of the repairs of my car and return it to me as expected (actually cleaner than when I gave it to them)! More

by KMCAULAY229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
December 25, 2021

Very nice, told me the truth about my break problems, which I really liked. Really informant that was really nice. More

by tpichotta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
December 23, 2021

Charlie did a great job explaining the service options that were need on my Escalade. When the work was complete, I received a call with a complete recap of the service performed. Great Communication! More

by PEDERSONAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
December 23, 2021

Charlie did a xxxx of a job and probably should be running the place. At least VP status! More

by kmorrison783
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie
December 23, 2021

jeff handled my service just fine in and out in no time at all really happy More

by FRSASCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2021

Took my Cadillac in for suspension recall and got it back with a service suspension light on… that was not on when i dropped it off! Not happy!!!the explanation to me made no sense! More

by SALONSIXTYONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I believe Charlie
Jan 07, 2022 -

Luther Cadillac responded

I see how the recall can be misleading. Please contact me at your convenience and I can go over the process with you further. Thank you for your time, Dave Zweber Luther Cadillac 651-746-1909

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