Back

Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

Sort by
February 02, 2022

The people at Luther Cadillac are very nice, and they get stuff done in a timely manor. They had my vehicle done right when they expected to I was very surprised. They’re efficient and they do a good job. More

by kolemadigan696
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
February 01, 2022

I called several times asking for advice on my battery and the service staff responded with good information. When the battery completely died, Abe set up an appointment right away for me and the vehicle More

by BARBMICHEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Fredrickson, Charlie
February 01, 2022

Always welcomed with a pleasant smile, provided careful attention to the concerns, and offered service options. Very professional and courteous. More

by vincentpetersji
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David and Jeff
February 01, 2022

Charlie Youngquist and his team were absolutely amazing yesterday. My car battery died, and he was able to fit me into a busy schedule, replace the battery and return my vehicle within a couple of hours. More

by ERIKMLINDGREN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
January 29, 2022

Reduced engine power has come back after the 1st service visit. Would like to know the root cause and fix it, car will not go over 25MPH randomly More

by fugatechris21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charlie
Jan 29, 2022 -

Luther Cadillac responded

Chris, we apologize your visit was not what you expected. Please reach out to us, so we can discuss the repairs we quoted you at your visit. Thanks for your time, Dave Zweber Luther Cadillac 651-636-6060

Jan 29, 2022 -

fugatechris21 responded

The visit was fine, but it did not correct the underlying issue. We got the Reduced Engine Power again last night.

January 29, 2022

This was our first time using Luther to service our XTS V. Excellent communications and service. More

by SNIDER4512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Fredericks
January 28, 2022

The service personnel at Luther Cadillac are always attentive, efficient, and thorough. I can always count on quality service work and a vehicle that is in top shape. More

by wrdoherty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alec, Charlie
January 27, 2022

Luther had always provide us with exceptional service. I will not go any other place for my vehicles More

by JPOLK1933
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Perry Feavel
January 27, 2022

Charlie is the best. He always remembers me, and does everything in his power to make sure I am satisfied. He makes what's going on clear and takes really good care of us. I know I could get these serv More

by KRGOUCHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
January 25, 2022

The Service Advisor, Jeff Hetrick was great and did a very professional job. Car was handled in a prompt way and was finished on time. More

by russmacton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
...
69
...