Luther Cadillac - Service Center

Great work and support A salesman even helped me to connect my phone as my ONSTAR calling has disappeared! I am happy with the work done and support received. connect my phone as my ONSTAR calling has disappeared! I am happy with the work done and support received. More

Check in was timely and efficient. Work was completed ahead of schedule as I was waiting in the work area. Service adviser reviewed all work completed, pointed out brake service needed Work was completed ahead of schedule as I was waiting in the work area. Service adviser reviewed all work completed, pointed out brake service needed in the not so far future. Checking out smooth. More

Excellent communication throughout the process! Charlie made sure we knew what work was being done, if there were any changes and what our options were. All was done professionally as well as per Charlie made sure we knew what work was being done, if there were any changes and what our options were. All was done professionally as well as personally and we appreciated the service --completely satisfied. More

Charlie is awesome. When I ask a question, there is no hesitation, he has the answer. I left a message on his voicemail, he replied back with the answer. I didn't have t When I ask a question, there is no hesitation, he has the answer. I left a message on his voicemail, he replied back with the answer. I didn't have to think well, did he get the messages or should I call back and leave another message. Charlie got back right away. The guys that did the work are awesome also. My SRX runs great. They cleaned up the outside of the car and cleaned up the inside, both the driver and passenger side, especially the carpet and the mats. This time of year it's a lot of work. Even down to the invoice, it's very detailed on what was done, which does include a cost and it's a fair price. Now here's another kicker!! They had a courtesy car, and wait a minute I'm not done yet. They picked up my vehicle at our house dropped off the courtesy car and and when they were done with the work, they brought my car back and picked up the courtesy car at no cost. Wow! Hey if I was singing karaoke and I did this great of a job, I would drop the mic and walk off the stage! Ha!! -). Seriously, they say what they're going to do. Then they do what they say. Thank you Jim More

The problem with my car was identified quickly and the service was efficient. The staff is always pleasant to work with. service was efficient. The staff is always pleasant to work with. More

Jeff Hetrick handle everything perfectly. Thanks to Jeff I was back on road in a few hours. Thanks to Jeff I was back on road in a few hours. More

Very interactive process on the services needed on my vehicle to get it in good working order. vehicle to get it in good working order. More

Jeff was excellent! He took time to do a quick video of things that will need to be addressed in the future, which is extremely helpful. Everything went smoothly. He took time to do a quick video of things that will need to be addressed in the future, which is extremely helpful. Everything went smoothly. More

The staff are very accommodating and forthright as to the work done a the time that will be involved. work done a the time that will be involved. More

Charlie and Jeff are both exceptional--professional, cheerful, courteous, and extremely knowledgeable. They are both patient and willing to explain and answer questions as they come along. Thaks to bo cheerful, courteous, and extremely knowledgeable. They are both patient and willing to explain and answer questions as they come along. Thaks to both of them. More