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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

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March 17, 2022

Courteous and competent staff. Great coffee and snacks in customer waiting room. Love the complimentary car wash. More

by laurielindblad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
March 15, 2022

Charlie and Jeff in the service dept. are great made me feel welcome even for a minor adjustment on my XT4. Was ready right when promised… More

by lwrafferty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
March 12, 2022

Excellent service provided by this service team. They are very accommodating to my requests and go the extra mile. They even wash my car while it is there. Charlie and Abe did a 5 star job as usua More

by JOE@JOELANSER.COM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist, Abe Fredericks
March 12, 2022

Service check in was very smooth. Was greeted pleasantly by several associates. Estimated time of service done was spot on. Appreciated Jeff's explanation of what repairs would be don More

by sdeuce88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
March 11, 2022

makes sure you get a rental which is nice, also the car wash is always a nice touch when you pickup the car More

by thehowel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
March 10, 2022

Brought vehicle in for a recall. Did a diagnostic test on car while it was waiting to be serviced. That was nice. More

by miller.4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
March 10, 2022

Thanks so much for your terrific service, great inspection and friendly advice. Great experience with Jeff and his team! More

by HSPICUZZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
March 10, 2022

Charlie was friendly, professional and took care of my needs for the visit. He kept me updated along the way. Also saw Alix who went out of his way to visit with me. Great experience and worth driving to More

by ldierbeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie
March 09, 2022

It was wonderful everybody I worked with were great from Jessica who made my appointment, Jeff in the service center; to the gentlemen Who came and got my car and delivered it back to me. More

by Nancy.hommes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hetrick
March 08, 2022

Charlie (my service advisor) did a great job addressing my concerns and facilitated an opportunity for me to speak directly with Jeff (Head Mechanic) in regard to my engine performance. I look forward to w More

by JONAGUERTIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Younguist
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