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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

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March 26, 2022

From the time of arrival I was received with excellent team and explained the service and time frame for service. Excellent customer service. More

by VIEWPOINTGLOBALLLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith
March 25, 2022

service department did a great job as always. Jeff was very responsive and helpful as always. More

by dan@7cpco.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
March 25, 2022

Efficient, timely , accommodating, good listener, friendly! Great experience! They even drove me to get other things don AND picked me up! More

by chrismccue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department Jeff! A+
March 25, 2022

Had a recall & regular maintenance done. Jeff was great as always. Even completed the work in less time than estimated. Thanks also for the extremely clean car. More

by LIZAJHALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hedrick
March 22, 2022

Just had routine oil & filter, tire rotation, and cabin air filter change on my XT5. Work was completed promptly and vehicle was kept nice and clean. More

by Bob Carlson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
March 22, 2022

Prompt, courteous and professional. Explanations very clear and answered all my questions in layman’s terms. More

by debrickcornell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick, Maimee Vang
March 21, 2022

Great customer service but the mechanical work done to my vehicle created a safety issue. More

by carlson.madeline
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Hetrick
Mar 21, 2022 -

Luther Cadillac responded

Hi Madeline. I'd like to speak with you about your concern after the recall was performed. Please contact me at your convenience. Thanks Dave Zweber Luther Cadillac 651-746-1945

March 18, 2022

I had a cluster of dents in my car door all in one area and the service department at Luther Cadillac Roseville repaired the dents with a no paint job procedure approach which is, for example, removing the More

by Jerri Malone M.S. Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stoppelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith, Dan Haspert
March 18, 2022

Very helpful employees . Charlie is very good . He said it was time to replace my tires , I don’t think I need new tires yet. More

by rodesall
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
March 18, 2022

Everything was great! Clean organized environment and friendly knowledgeable staff. I will definitely be coming back for all repairs and maintenance for the vehicle. More

by QUEENBEEFROST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hetrick
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