Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,558 Reviews of Luther Cadillac - Service Center
Sort by
Verified Customer
September 20, 2023
Charlie and team accomplished the routine maintenance tasks and looked into an intermittent warning for me. Service was excellent, including the shuttle to and from my work. The short video tour with c tasks and looked into an intermittent warning for me. Service was excellent, including the shuttle to and from my work. The short video tour with commentary from underneath my car while it was on the lift was a nice touch. More
by Curt.deno
Employees Worked With
Charlie Youngquist
September 19, 2023
Overpriced labor, overpriced battery fuse. Lack of communication: two hours late to pick up drop off vehicle. I will not recommend this dealer. Lack of communication: two hours late to pick up drop off vehicle. I will not recommend this dealer. More
by aquinones16
Employees Worked With
Charlie, Rich, Jerry.
September 15, 2023
Hello, We have had the best sales experience working with Donovan Vang! He was so knowledgeable about both of the vehicles we purchased, he has kept my wife and I informed about everything that was need with Donovan Vang! He was so knowledgeable about both of the vehicles we purchased, he has kept my wife and I informed about everything that was needed to be done to each vehicle, he has been just a delight to work with! More
by Chadchar
September 13, 2023
Process was easy and great people to work with. Bought online and what we purchased was exactly what we expected. Bought online and what we purchased was exactly what we expected. More
by markvolkmer
September 12, 2023
everything went well the people were very nice and the building was nice got the things fixed that i needed to building was nice got the things fixed that i needed to More
by win1873
Employees Worked With
September 11, 2023
Perry the GM was instrumentational in getting our issues corrected, we had much frustration at the beginning of the purchase. Chad in finance department was where I believe some of our problems & issues be corrected, we had much frustration at the beginning of the purchase. Chad in finance department was where I believe some of our problems & issues began. We are seniors and needed our sons guidance which unfortunately may have added to the communication issues. As I indicated at the beginning of this review it was with the assistance of Perry that we were able to resolve our issues & concerns. We purchased the automobile in July and we now have our vehicle detailing's completed in Sept. The dealership was moving from Roseville to Vadnais Heights at the beginning of the ordeal, which accounts for some of the time constraints. During the course of this process we had 3 different courtesy vehicles. All seems to be good now. Perry and Stacey, thanks for your guidance and help. More
by marsha67nadeau
Employees Worked With
Other Employees :
Perry GM, Stacey in service
