Back

Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

Sort by
June 21, 2022

Always receive excellent service. Coolant leak that unfortunately had be dealt with twice. Great follow up and communications. Thanks Charlie! More

by LFOUND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
June 21, 2022

First class service - assessed a ding and scratches on the fender of my Escalade and did the repairs while I waited. Excellent job More

by ROCKET Oil
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Zweber
June 21, 2022

Charlie was great to work with; he was able to get my car in for service and got it all wrapped up on time and the car looked great after the wash. Jim, courtesy driver, got me home and picked me up when the More

by MONSTERDAWG32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
June 21, 2022

I went in for a recall and an oil/filter change. Abe the service agent was great and the service tech was great also, as we had a good talk about my car, pleasant and informative, no pressure. More

by LKIRBYR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe
June 17, 2022

My vehicle was serviced in a timely manner and I was very informed about what was going on with my vehicle More

by kmrensch
Customer Service
Recommend Dealer
Yes
Employees Worked With
Greg Clark
June 16, 2022

Jeff made sure I knew exactly what was going on at all times. His customer service and that of the dealership are excellent. I love that you pick my car up and give me a loaner car, I am very busy, so t More

by RACHEL.LANG12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff in service
June 15, 2022

Scheduling was a mess and when we arrived were told our time limit didn’t allow for some checks to be completed More

by joycelkw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Smith
Jun 16, 2022 -

Luther Cadillac responded

We appreciate the feedback. I would like to speak with you about the scheduling issues you had. This would help make the process better in the future. We can use it to train staff to avoid frustration going forward. At your convenience, please reach out to me at the phone number below. Thank you for your time, Dave Luther Cadillac 651-746-1909

June 13, 2022

Appointment was right on time. Full service why I waited and got some lunch. Everything flows at this dealership. More

by Stephen B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray
June 13, 2022

The consierge service is exceptional. They also do a great job finding issues and reporting them with the cost with no pressure to have you make them. I especially like the video walk t More

by Dsz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Tuenge
June 11, 2022

Prompt and friendly service. I was given a 1 1/2 hour completion estimate which was close! More

by beattaschultz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
none
...
55
...