Luther Cadillac - Service Center

Charle did a great job , kept me well informed. The car rides great , the technician did that worked in the did as well . Thanks The car rides great , the technician did that worked in the did as well . Thanks More

This dealership is great - they were very helpful in assessing the problem, had good communication throughout the repair and the car is running beautifully now! assessing the problem, had good communication throughout the repair and the car is running beautifully now! More

Excellent! Charlie was very thorough, he answered my questions and explained to me what was suggested, and provided me estimates of what it would cost me to get Charlie was very thorough, he answered my questions and explained to me what was suggested, and provided me estimates of what it would cost me to get things checked and/or done! My experience has been very pleasant with Luther Cadillac Roseville! Charlie is a rockstar! More

Jeff Hetrick is the best service advisor! Everything was done on time and communication was excellent. Everything was done on time and communication was excellent. More

One of the things I liked was excellent communication. Charlie explained things as it went along it was very understandable Charlie explained things as it went along it was very understandable More

I am currently in the process of moving, and was notified that my XT5 was due for an oil change, so I made an appointment (at my convenience) to have that performed at my dealership. Despite traffic and det that my XT5 was due for an oil change, so I made an appointment (at my convenience) to have that performed at my dealership. Despite traffic and detours I arrived a few minutes early and in discussion with Jeff, we decided to pick a service interval which also included changing the cabin air filter and rotating the tires. Since I had not planned on doing the tire rotation the key for the wheel lug locks was buried beneath a load of "stuff" (remember the part about my moving?) and the professional service people at Luther were able to work around the bags, boxes & crates and get the key so that the tires were rotated, and the remaining tread reported to me at pick up. The entire service was professionally completed and my vehicle was hand washed and ready almost 20 minutes before it was promised. That is real service. My thanks to Jeff and his team for taking such good care of my Cadillac, and me. More

Easy to get a service appointment. Did not try to sell me a lot of services another shop had suggested at my oil change appointment with them. Got a recommendation to replace my tires Did not try to sell me a lot of services another shop had suggested at my oil change appointment with them. Got a recommendation to replace my tires in the fall when the sale is on. Will be back again. More

The guy in service Charlie is so respectful and knows what he's doing great guy what he's doing great guy More

The dealer is extremely knowledgeable and I was very helpful, That was just what’s wrong but future things that need to be taken care of as well helpful, That was just what’s wrong but future things that need to be taken care of as well More

It's always easy to schedule a time to bring my car in. The dealership is always clean and I like having options of where to wait. The dealership is always clean and I like having options of where to wait. More