1,558 Reviews of Luther Cadillac - Service Center
Took Escalade in for airbag recall & front Diff service with an appointment at 9:15am. At 3pm, I got a call from the service advisor that they hadn't even pulled it in the shop yet, so it took another day with an appointment at 9:15am. At 3pm, I got a call from the service advisor that they hadn't even pulled it in the shop yet, so it took another day to get done. I had a loaner/rental from them so it was ok. Had a nice video inspection that they emailed so I could see what they did, which was great. Jeff Hetrick was great to deal with in the Service Dept. More
It was the best experience I have ever had with a dealership and I have been coming here since 2009. I dealt with two different owners. The concierge service they offer is wonderful. Everything wa dealership and I have been coming here since 2009. I dealt with two different owners. The concierge service they offer is wonderful. Everything was handled the way a customer expects. Yet they go so much further. Jeffrey was so easy to work with, kept me informed every step of the way. The video was an added plus. They record how honest they are! More
I love this dealership service is the best I love the video I received from the mechanic when the. Work was done Charlie was the best I would give him a bump in pay … video I received from the mechanic when the. Work was done Charlie was the best I would give him a bump in pay … More