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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews
Call Service Center (888) 875-6825

1,558 Reviews of Luther Cadillac - Service Center

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October 17, 2023

2 months later, still no title or registration. pretty crazy on a 100k vehicle. I think we might have some issues in the finance dept here More

by godwingroupinv
Recommend Dealer
No
Employees Worked With
Riley Titus
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2023 -

Luther Cadillac responded

Godwingroupinv, We apologize for the delay you are experiencing. We are working diligently getting the titling and registration for you. We are using all our resources and staying in contact with you through our titling office. We hope to have this remedied for you in the next week or 10 days. I understand how frustrating this can be and time consuming on your end. I will check with our office again Monday and have them reach out. Feel free to call me directly at 763-204-6322 and we can discuss... Bryan Luther Cadillac

October 13, 2023

Issues addressed, Looking forward to many years of happy driving. Thank you Kyle for all your help. If you are looking for a responsive, highly qualified professional ..... look no further, Kyle is your gu More

by bwclifton408
Recommend Dealer
Yes
Employees Worked With
Austin Wick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2023 -

Luther Cadillac responded

Mr. Clifton, We pride ourselves on the experience of the customer here at Luther Cadillac. I personally will make sure this matter is handled right away and I apologize about anything we could have done better to make your experience here an incredible one. We will make sure you get that 2nd Key Fob and that we take care of you in the future as a valued member of the Luther Cadillac Family Thank you, Kyle Meyer Sales Manager Luther Cadillac

October 12, 2023

Donovan Vang was especially helpful in helping me purchase my first Cadillac. I appreciated his patience and good natured ness. More

by garyvdrewa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 07, 2023

Easy to book, be updated and paying my invoice. Service is very friendly. Kudos to Eric. More

by SHEETON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Wisnewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hagen
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October 04, 2023

New location but the same excellent service. The video of my car check up was very informative and more than I expected. More

by KAREN_STRONG2689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
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October 03, 2023

Everyone at Luther is great. I trust the service department to take care of my Cadillac. Eric was very nice. I appreciate fast service. I like to see the video showing me that yo More

by LJOHNSON19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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October 02, 2023

The staff was simply GREAT! ! Abe was very nice. I called the service department on Friday, (9/23/23) and the young man that answered the phone said he would let Abe know that I More

by Kmullen6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe the young man in the service department was very nice
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September 28, 2023

Everything was completed as expected. Staff was friendly and knowledgeable. Would not change any thing. More

by JEANBURBANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
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September 27, 2023

Thank you for timely same day service, excellent professional service and respectful customer service. Look forward to our next service appointment, More

by sharonchandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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September 24, 2023

These folks are fast, curtious and easy to get along with. The service staff is excellent More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Wick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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