1,558 Reviews of Luther Cadillac - Service Center
I came to this dealership because Kyle Meyer went there. It is a long way from my home but know I’ll be taken care of with Kyle. It was nice to have my car repair done the same day too. And appreciated the It is a long way from my home but know I’ll be taken care of with Kyle. It was nice to have my car repair done the same day too. And appreciated the car wash. Thank you. More
My vehicle was brought in for service and return to me on time the workmanship was top notch and the car was returned to me washed and vacuumed. I was offered a courtesy car or a ride home which I declined b time the workmanship was top notch and the car was returned to me washed and vacuumed. I was offered a courtesy car or a ride home which I declined but I still thought it was nice of them to offer More
Jeff was excellent. My issue is with your policies and how you leave long-time customers who have always had their cars serviced at the dealership high and dry! My Cadil My issue is with your policies and how you leave long-time customers who have always had their cars serviced at the dealership high and dry! My Cadillac CTS10 passenger air bag was not fixed! It needs a harness. I was advised that Cadillac no longer makes the CTS. So, what do I do? Jeff suggested an option that could work. However, if it doesn't work, the part belongs to me because I have to pay for it before it's ordered! Wow! What would I do with it? If it's a connector and not a harness will my passenger's safety be at risk, would it meet the federal requirements for safety? I have had 3 Cadillacs and this is absurd. It's up to me, the loyal customer to find a solution some way some how! I'm very upset because this is not a viable solution for me or my passenger. How can you help me??????? Mary Robinson 651-699-2492 More
They always treat me like a VIP. My car always looks cleaner inside and out then when I left it with them. I love their concierge service! My car always looks cleaner inside and out then when I left it with them. I love their concierge service! More
Excellent customer service! Charlie is very helpful and informational! Very professional and kept me informed of the process! Charlie is very helpful and informational! Very professional and kept me informed of the process! More
Great service from Jeff! Very professional and courteous. Prompt response time as well. Basically met every expectation and then some. Very professional and courteous. Prompt response time as well. Basically met every expectation and then some. More