Back

Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

Sort by
September 14, 2022

They took my appointment on time car was clean one returned to me work was done on time very satisfied More

by bretthawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2022

I feel lucky to have found Luther Cadilac, they were all very nice, informative and respectful. Overall a great experience with a new dealership in a new city! More

by PNEGRON50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff in the service department and , I can’t remember their names, but the fellow who picked up and returned my vehicle was very friendly too.
September 11, 2022

Had a 30,000 mile service which included a tire rotation that did not happen as the PSI numbers inside the vehicle never changed with the rotation of the tires. The car was not looked at the first day it w More

by SLARS46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Hetrick
Sep 11, 2022 -

Luther Cadillac responded

Thank you for taking the time to tell us about your service experience at our dealership. We sincerely appreciate your feedback. This will help us address concerns and improve moving forward. We will be reaching out to you Monday to see when we can arrange a time to look at your tire pressures. We will also be reviewing our processes to be more efficient. I sincerely appreciate your time. Dave Luther Cadillac

September 11, 2022

Excellent service! took care of everything in 1 visit. made sure everything was done, checked in with me a couple of times with me during the visit to make sure thing More

by janette.smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Fredericks
September 11, 2022

As always, I was very satisfy with the service I received from Luther cadillac during my last visit. Charlie always goes above and beyond to make sure we get a solution any issue with came across with my c More

by Icare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
September 10, 2022

Always good people to work with. They’re experts in their field and very trustworthy. More

by rudolphwhitei1@icloud.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
September 09, 2022

Jeff did a great job with coordinating this service. He clearly explained what needed to be done and ensured quality service was provided. More

by lindsay.fry.25
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
September 07, 2022

Very cooperative and do a complete job The Service Dept was very valuable to me. I was out of State and I needed them to finish my job before I got back to Minnesota More

by TBOOTS5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie IN SERVICE
September 03, 2022

Had my car serviced and my concerns and questions were answered appropriately. Nice and friendly. More

by Sushanta Sharma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hetrick
September 01, 2022

Great communication throughout process. Quick turn around. Appreciate the service video of my vehicle and door to door pick up and return service! More

by DJELINK
Recommend Dealer
Yes
Employees Worked With
Jeff in service
...
46
...