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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

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October 16, 2022

Couldn't make the original appointment and they reschedule me on a new time that work for me and them. More

by CINDYHALEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
October 16, 2022

I needed a lot of work done on my Cadillac. Jeff and his team were extremely professional and even saved me some money along the way. I will continue to bring my car back here for any needed ma More

by cverdeja108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
October 15, 2022

Good price and follow through with promises. Nice service department and scheduling. Convenient location. Good availability. More

by Shelly.binsfeld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maimee Vang
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2022

Excellent customer service and very nice staff All people were cortious and helpful 4 stars More

by mpochs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff hetrick
October 14, 2022

Luther Cadillac always does a great job for servicing my vehicle. The advisors and service techs are top notch. More

by TR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carter Benis, Jeff Hetrick
October 14, 2022

They found my rattle. Sunglasses in the sunglasses bin. They were very nice about it. More

by marks004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
October 14, 2022

Friendly and efficient staff. I used the door-to-door concierge service for the first time and it was excellent-great communication and on-time. More

by THEBYRNESFIVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff in Service
October 14, 2022

Awesome communication on my car. Delivery of the rental and pick up of mine went amazingly well More

by bahamamk3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Stoppelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2022

Took 3 weeks to replace wheels. Items missing from the trunk when I finally got it back. Was told it isn't their problem, read the fine print. It would be comic ineptitude if it was More

by Beat6035
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service management
Oct 14, 2022 -

Luther Cadillac responded

Thank you for the feedback. You have been in contact with our General Manager about your concerns. Feel free to reach out to him directly if you have anymore questions. Thank you for your time, Dave Luther Cadillac

October 12, 2022

Very good experience with Jeff Hetrick . polite knowledgeable and attentive to customer needs for a routine oil change and tire rotation. Your cappuccino machine in the waiting room was also More

by lwrafferty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick in service
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