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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

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October 30, 2023

Check in was great, Charlie is the best, shuttle drivers were great. Good experience over all. More

by garharoldson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Was Great.
October 30, 2023

I had never been to this place before but I am sure I would use them again. Fit me in and made my life easier for last week. More

by goodguybry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2023

Great customer service. Made purchase very easy. All my questions and concerns were answered and I am completely satisfied. More

by ERIK_MOSSBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stoppelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maimee Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gunnar Maki
October 28, 2023

I have always experienced positive results from my service needs taken care of through Luther Cadillac. This past service experience was handled well by the advisors and technicians. More

by BPDESANTO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

Excellent service this time. ... The work was taking longer than expected so they offered me a loaner so I didn't have to wait at the dealership... Also, the car was washed and th More

by MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hagen
October 24, 2023

Missed diagnosis car. Obviously didn’t look at it or service bulletin. Fix was covered by watt More

by eanderholm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Witheld
Nov 01, 2023 -

Luther Cadillac responded

Thank you for your feedback, we'd like to take an opportunity to better understand your vehicle's needs. We don't show any warranty repairs at our facility but would still like to review your service history to assist you. Please reach out when it's convenient for you. Stacy Service Manager

October 22, 2023

Brand new facility. Easy to access friendly staff that communicate issues well. Problem solved. Thanks! More

by jwrowles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
October 22, 2023

My first Cadillac! Salesman Riley was professional and honest. Chad was also professional and knowledgable. Excellent experience! More

by bdrealty
Recommend Dealer
Yes
Employees Worked With
Riley Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2023

Alec was awesome! His customer service, knowledge and follow up was excellent. Thank you for a great visit! More

by troyp.isaacs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec
October 18, 2023

I had my car in for regular maintenance and the process was very efficient, quick, and complete. Appreciate the helpful and the courteous manner of Eric Hagen and Charlie Youngquist. More

by jimestescpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hagen, Charlie Youngquist
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