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1,558 Reviews of Luther Cadillac - Service Center
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Verified Customer
November 09, 2022
Charlie goes above and beyond in every aspect of customer care. He is thorough and trustworthy, and I always know I'm getting the best and most fair assessment. He's awesome to work with! care. He is thorough and trustworthy, and I always know I'm getting the best and most fair assessment. He's awesome to work with! More
by kohaglund
Employees Worked With
Charlie (Service)
November 06, 2022
We bought a new XT5 and when we got it home, we found two small paint issues. I took it back in and was immediately told Luther would take care of it and that they could match the new paint quality. I k two small paint issues. I took it back in and was immediately told Luther would take care of it and that they could match the new paint quality. I kind of thought I was going to get in this loop of having to explain it, but the service team exceeded my expectations. Paint issued resolved. More
by Jerry
Employees Worked With
November 03, 2022
I brought my 1995 Deville in for repair because I have no heat in the winter. They checked the vacuum, the heat of the engine, and the heater core. I think the car needs a new HVAC blend door actuator. That heat in the winter. They checked the vacuum, the heat of the engine, and the heater core. I think the car needs a new HVAC blend door actuator. That part is no longer available from Cadillac. It is under the dash. So they stopped their problem solving at that point. When I got home I got on the Internet. A new blend door actuator made by Dorman can be bought for less than $40. So I will take the dash off myself and complete the repair. Then I can drive my car in the winter. More
by GARYADAMS1947
Employees Worked With
Service department
November 01, 2022
I've been a customer for nearly 2 decades. Charlie is the best Service Manager/Service writer I've ever worked with and am glad he has continued with Luther after many great years under Wally Charlie is the best Service Manager/Service writer I've ever worked with and am glad he has continued with Luther after many great years under Wally McCarthy. More
by kari.rihm
