Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews
Call Service Center (888) 875-6825

1,558 Reviews of Luther Cadillac - Service Center

Sort by
November 14, 2022

I was very happy with my service experience at Luther Cadillac. I will definitely take my vehicle back to them next time I need service!! More

by hansonkarlajeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
Report | Print
November 13, 2022

Everything done at Luther Cadillac is done very professional. Work was completed on time. Car was returned clean and work was completed satisfactory More

by GULENCHYN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
Report | Print
November 13, 2022

The service I always receive at Luther Cadillac Roseville is always good. Thank you for your service More

by kmcconnell2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Isaacson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 12, 2022

Sales person/Yannick was excellent, helpful and genuine. Sales manager/Bryan Stoppelman was pleasant until we didn’t buy one of their used car warranties and then we were brushed off and not worth his time. More

by Sbellmo
Recommend Dealer
No
Employees Worked With
Bryan Stoppelman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yannick Barhayiga
Report | Print
Nov 17, 2022 -

Luther Cadillac responded

We're sorry you felt you were brushed off. Everyone's business is very important to us. Part of the business manager/sales manager responsibility is to offer protection options for your new/pre owned vehicle. In the unfortunate case something goes wrong with the vehicle as we all know repairs can be costly. Please feel free to reach out to me directly to discuss your transaction and how we can improve our process. My direct line is 651-209-2633. Thank you again for taking the time to leave a review. Bryan.

November 12, 2022

Dave yes sir ! Charles was amazing. Very knowledgeable and helpful.. I had no idea about tire pressure until yesterday. and he had my car wash.. my next Cadillac pu More

by DONALDMONTGOMERY294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
Report | Print
November 12, 2022

very good service at the sevice deparment . everything was explain to me that was going on with my vehicle . More

by OWENS1045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeff in service department
Report | Print
November 11, 2022

I wanted an estimate to replace the sunroof shade handle which required the entire harness and shade to be replaced. I already knew the handle could not be installed alone and required and entire system. Wh More

by ARLENE.groves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Nov 11, 2022 -

Luther Cadillac responded

Thank you for the feedback, I have reviewed your concerns with my team to better help us explain diagnostic charges and estimates we deliver to our customers. Please don't hesitate to reach out to me directly to review your diagnosis charge as well as the estimate for your sunshade. Stacy Service Manager 651-746-1909

Nov 16, 2022 -

ARLENE.groves responded

With Holiday Stations changing to Circle K, how does that affect the Luther gas/car wash discount card?

November 10, 2022

Sales and service are always friendly and take care of all my service and repairs! Hats off to Will Isaacson & Charlie! More

by CHERRIE I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie
Report | Print
November 10, 2022

Great customer service with detailed, understandable descriptions of what was done and what was recommended More

by missy7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
November 10, 2022

They are helpful we like Charley but he was not there yesterday but the others were helpful More

by PEPOULIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ido not know his name
Report | Print
1
...
37
38
39
...
156