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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

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November 29, 2022

It's always a pleasure working with Jeff. Jeff is very knowledgeable and does a great job handling my vehicles maintenance needs. More

by MRDONSANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
Nov 30, 2022 -

Luther Cadillac responded

Thank you for taking the time to provide us with your feedback. I will let Jeff know your positive feedback! Looks like we may have missed the mark to provide excellent service for you. Please feel free to reach out to me directly so we can better ensure an excellent visit in the future. Thank you for your time. Stacy Hassler Service Manager 651-746-1909

November 28, 2022

Charlie did a great job informing me about the repair and keeping me up to speed of progress, I'd recommend Luther Cadillac. No issues at all. More

by truc0011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
November 27, 2022

Abe was very professional and curtsy and he very detailed with the problems that were going on with the car More

by calvin8854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe service Department
November 25, 2022

We had a very good experience beginning with Charlie Youngquist arranging our appointment and Jeff Hetrick handling the appointment in an efficient and effective manner. They both were very helpful, pl More

by jimestescpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist, Jeff Hetrick
November 24, 2022

I appreciate Luther Cadillac for their very good customer service. And they are Honest and reliable. More

by rudolphwhitei1@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
November 22, 2022

These guys are top notch! got my vehicle in right away and finished sooner that I expected. Friendly and pleasant from pulling in to pulling back out. Even made sure my car wa More

by SCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
November 19, 2022

Always completely satisfied with the outstanding customer service I always experience. Very professional service department . Great communication. No surprises, ever. More

by blissfulplanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie in Service
November 17, 2022

This is such a great dealership with no pressure sales and friendly service. Very happy with my purchase. More

by sbollig
Recommend Dealer
Yes
Employees Worked With
Riley Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stoppelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2022

Had to put the car on my lift at home to see where the oil was dripping from and clean up the oil from the oil change so it would not drip on the garage floor. More

by MKWRACING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hetrick was excellent at addressing my questions and keeping me updated. Set a standard that would be great if every service department had employees like him.
November 16, 2022

the wait time was a little long however they worked us in last minute which was good. More

by BSTANLEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
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