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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

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December 29, 2022

Jeffery's service was great my car feel like a new car very happy with Luther Cadillac More

by GilbertEstorga1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hetrick
December 29, 2022

Awesome experience. Their service is above average and they go the extra mile to make you want to keep doing business with them. More

by georgeistewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Isaacson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
3.0
This rating includes all reviews, with more weight given to recent reviews.
Maimee Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel
December 29, 2022

I was told a lie about $3k insurance I bought. It is what it is at this point, was what I was told after. More

by juavang17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Port
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vang Yang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Luther Cadillac responded

Thank you for your feedback. We can help use it to strengthen our communication and explanations of our warranties. Please reach out to us so we can further discuss the details of your experience. Thank you for your time, Dave Luther Cadillac 651-636-6060

December 28, 2022

I made an appointment for an oil change. I was greeted nicely and got my car right in on time. I was told it would take about two hours. I was shuttled over to the mall. The service took t More

by ELAINEOLSON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
December 24, 2022

Overall great experience and customer service. Shuttle back and forth from home so I could work during service and addressed issues and no unneeded extras More

by DMO55116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie lindquist
December 24, 2022

Everything was great I wish I would of had the car back sooner , but Charles was in good communication More

by ADRIANGODINEZ63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2022

Great experience! The vehicle was ready at the time promised, it was washed and vacuumed when I arrived. The paperwork was also ready, waiting for my signature. The ca More

by ajm55126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura and Charlie
December 22, 2022

Luther Cadillac always does a great job. Charlie is very professional and doesn't pressure you to get repairs. More

by glee777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie in Service
December 21, 2022

Great customer service! I didn't have to worry about a thing. Explained everything professionally and my car was returned on time. More

by MMall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hetrick
December 21, 2022

Very polite, professional, and quick service! When I came in I was unhappy and left very happy and pleased! He really exceeded my expectations. More

by Marykeet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hetrick
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