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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews
Call Service Center (888) 875-6825

1,558 Reviews of Luther Cadillac - Service Center

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January 08, 2023

Jeff is always great and reliable to work with. He makes the process as seamless as possible and shows he cares about the customer. More

by justin.lafrance20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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January 07, 2023

Excellent customer service . On time pick up and delivery. All services were done correctly . Highly recommend More

by arahimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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January 06, 2023

I enjoy your award winning ,great customer service and my vehicle is always fixed and done quickly and most of the time I don't have much wait time and I enjoy the way your experts explain the procedures and More

by julieb63135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist in service dept
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January 06, 2023

None responsive; deceitful in their customer service. I'm still waiting for a temporary tag for my car after purchasing my car 10 days ago. I was misled on how I would receive the title. More

by Colonel_ahunley
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Will Isaacson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2023 -

Luther Cadillac responded

Thank you for your feedback as it is important to improve our process. We will look into this immediately and take action to correct any misinformation. Please feel free to contact me if you would like to discuss this further. I can be reached at 651-636-6060. Thank you for your business, Bryan Sales Manager 651-636-6060

January 06, 2023

Great customer service from Jeff. Very thorough explanations on work being done. A bit pricey, but you have to expect that with owning a Caddy. More

by holscherj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Bissell
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January 05, 2023

It was it was very fast it was very efficient there were no surprises car came back very very clean very happy More

by GOLFB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 01, 2023

It was a great experience, All work was done to my expectations, and communications with Jeff were spot on. More

by KENT.BANASZYNSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maimee Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Herrick and unnamed service technician
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January 01, 2023

Great service, very helpful staff New tires are very nice for MN winters Thank you More

by mmonsterb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery
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December 30, 2022

Very pleased with dealership everyone is friendly and helpful keep me informed on all my car needs and repairs More

by NTOMBERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff was great
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December 30, 2022

Excellent communication and service by Charlie, great experience by all the staff/technicians, work on the car was well done and appreciated, very clean on the inside and out after work was completed. T More

by ruders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
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