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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

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May 05, 2023

They did a great job on my caddy. Thank you.all for the great job. More

by dwhite308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023

Great work and professionalism. Abe Fredericks Your work ethic and professionalism are amazing and unbeatable. As always thanks, Abe Fredericks! More

by liban
Recommend Dealer
Yes
Employees Worked With
Abe
May 04, 2023

Luther Cadillac rocks! Our new Premium Escalade is a great ride. Smooth process through and through. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stoppelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023

Very accommodating and able to get all the work done in a timely and satisfactory matter. More

by erick135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
May 03, 2023

I have been going to Luther Cadillac for many years and every visit has been wonderful. My purchase of vehicles has always been a pleasant experience as well as service performed on my vehicle. I like that More

by LIZAJHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick- Great communicator! ?? ?? ?? ?? ??
May 02, 2023

Exceptional service and very attentive to detail with the repairs. I appreciate being kept in the loop every step of the way and very informative of the work being performed on my vehicle. More

by JAMALTPEARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hetrick & Charlie Youngquist
May 02, 2023

The service appointment was not the best experience we had to mention the items that needed to fixed multiple times and and try to understand the solutions to solve the problem. We were able to get most More

by tsether2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff in service
May 03, 2023 -

Luther Cadillac responded

Thank you for taking the time to provide your feedback. I'd like to to review your vehicle concerns, the repairs and suggestions made for your vehicle when you have an opportunity. Please don't hesitate to reach out to me directly. Thank you again for your time. Stacy H. Service Manager 651-636-6060

May 01, 2023

Service was good. They looked at my sunroof and the parts were discontinued so they couldn't fix it. The price for fixing the door handle was in line with other plac More

by Dsz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hetrick
May 02, 2023 -

Luther Cadillac responded

Thank you for taking the time to let us know about your recent service visit. I'm sorry we weren't able to provide the concierge service like we had intended and fell short on expectations. If you have a moment I'd like to talk to you more about your service experience and your feedback directly, please feel free to reach out at your earliest convenience. Thank you again for your time. Stacy H. Service Manager 651-636-6060

April 29, 2023

Easiest transaction I have ever made. Zero pressure and very flexible. I basically worked the deal over the phone. Zero push back and very fair More

by jamesgunrts
Recommend Dealer
Yes
Employees Worked With
Bryce Wisnewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce and Adam
April 29, 2023

Very thorough. Kind and easy to work with ! Gave updates on my repairs as they were getting done !! More

by michellegschultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stoppelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jackson
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