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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

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November 21, 2023

The three we worked with were professional, knowledgeable, and efficient. Picking up the car we ordered online was a pleasure. More

by annnmcguire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2023

Unparalleled service anywhere. 11/10 EXCELLENT and EXCEPTIONAL! Special thanks to Charlie Youngquist & Stacy Hassler! More

by IROCK1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stoppelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2023

David M was great to work with. Was very helpful in getting us the best price for the new car. Was not pushy, made the full buying experience a great one. Would work with him again More

by lavon.matzke
Recommend Dealer
Yes
Employees Worked With
David M.
November 20, 2023

Didn't feel the Service feeling. Went from one person to another. Then coming picking up, Went again from one person to another. Confusing and a lost feeling. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charlie, Eric, Abe, Wasn't sure of all the names.
Nov 20, 2023 -

Luther Cadillac responded

Tom, Thank you for your feedback about your service experience. We will work harder to make it a seamless transition when working with our team members. If you have further feedback regarding your visit, please do not hesitate to contact me directly. Stacy Service Manager

November 18, 2023

Excellent from start to finish. Salesperson was very knowledgeable about the vehicle, finance manager did a great job with everything all the way up to the GM who got our deal done More

by schwaby4
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perry
November 18, 2023

Gunnar was awesome to work with! Quick and seamless! Best vehicle purchase I have made! Love my new Escalade! More

by jksawyer88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stoppelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gunnar Maki
November 15, 2023

My car was picked up for service early, Eric maintained contact to let me know what was happening with my vehicle while it was in the shop. The car was driven back and the great loaner that I had was taken More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric in Service - 5 stars!
November 11, 2023

The sales and finance staff were the best I've ever delt with. I never had any feeling that I was being mis informed or taken advanntage of. they were straight forward and honest.The whole purchase proccess More

by wpthoma7219
Recommend Dealer
Yes
Employees Worked With
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Wisnewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

fast service and diagnosis on something that would have left us stranded on a road trip. Appreciate the ability to get in quickly and have it repaired by 4 hours later. Nice new facility. Love the quiet ro More

by bc91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hagen
November 08, 2023

The new dealership was beautiful, all the equipment is stat of the art. The people were very friendly and helpful and knew how to answer all my questions. I will definitely recommend your dealership to More

by BOBmcadam42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department