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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

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May 18, 2023

Great experience. The staff were all super helpful. Charlie and Ave were a pleasure to work with. I would highly recommend them. More

by dsommerfeld1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie and Abe
May 17, 2023

Luther Cadillac provided great service again. Always professional and courteous. They always go over the receipt and explain charges. I also like the free car wash. More

by LJOHNSON19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe
May 16, 2023

Vang was great to work with. He was very professional, and if I had any concerns he took care of it right away. I will definitely refer him to others. More

by maritaglasgow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stoppelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023

Vang was great to work with. He was very professional, and if I had any concerns he took care of it right away. I will definitely refer him to others. More

by maritaglasgow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stoppelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023

Charlie working in the service department was so prompt and took good care of us. Updated us through all the inspections and we appreciate the little things like that so much.. Also another tall man who wo More

by chuyangheuivy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
May 16, 2023

Charlie Younquist has handled our warranty and routine service work for many years. His personal touch is appreciated and communication on progress of work is great. More

by WAYNEENGSTROM
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
May 15, 2023

Good experience overall. However I am disappointed that I bought a vehicle that reeked of cigarette smoke and the manager refuses to replace the mats. Vang Yang had someone d More

by maritaglasgow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Luther Cadillac responded

Hello Marita, Thank you for taking the time to write a review about your recent purchase experience. We are sorry for any miscommunication on the mats, we want you to be happy with the new purchase and Vang has been instructed to go ahead and get those mats replaced asap. Thank you for the business and we look forward to working with you in the future. Bryan 651-636-6060

May 14, 2023

Great customer service, fast and quality services while I was waiting on site in the waiting room More

by dlbej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
May 13, 2023

All was good. Abe is always a gentleman who takes care of business as it should be. More

by JAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe
May 13, 2023

I am very satisfied with the customer service, and timing on getting my vehicle in and out with the service. I will definitely be returning More

by demetriusjamalbloch32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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