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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

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May 31, 2023

This service visit was for some interior pieces to get replaced under warranty. Went smoothly and the Luther team kept me informed. More

by Jerry
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
May 31, 2023

I think so great. When I come to I have person help right the way, and good service. More

by minhman310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023

Charlie is always great! He explains everything on the report of my car and doesn't pressure to get the repairs done. More

by glee777
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
May 30, 2023

A 45K mile service took way too long to be completed. While I appreciated the Concierge Service of picking up my vehicle, I did not appreciate it would not be returned until 5pm the NEXT day. I understan More

by mzoupas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charlie
May 30, 2023 -

Luther Cadillac responded

Thank you for taking the time to provide your feedback about your recent service visit. Traditionally a 45k service would not take overnight to complete with a concierge drop off. I'd like the opportunity to review your service experience directly, please reach out when it is convenient for you. Thank you again for your feedback. Stacy Service Manager 651-636-6060

May 30, 2023

Bryce did a good job getting the deal done & shipping the car to New Jersey. Luther Cadillac is a 5 star organization. More

by djpman07
Recommend Dealer
Yes
Employees Worked With
Bryce Wisnewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023

Charlie is always great! He explains everything on the report of my car and doesn't pressure to get the repairs done. More

by glee777
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
May 27, 2023

Charlie always takes great care of me and makes sure every concern is acknowledged. Perry, the manager, is on top of his game, too. More

by matt@nordictransportation.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
May 26, 2023

The Sales and financial people were extremely helpful. Tech support was also very efficient and knowledgeable. More

by dougmthorp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stoppelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yannick Barhayiga
May 25, 2023

Charlie, Abe, Dave, Damon, Dylan, all good as usual. On time, repaired, parts saved. Good. More

by JAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023

I am very satisfied with the service I received when my battery to my 2021 Cadillac XT-5 died. A technician was prompt in coming to my condo to jump start my Cadillac. At Luther the service department fu More

by KEDSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
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