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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

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June 13, 2023

They were very helpful and great to work with. We were very happy with everything. More

by Ginnysflowers
Recommend Dealer
Yes
Employees Worked With
Bryce Wisnewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2023

My Cadillac was in the shop for 10 days and I received an oil change. Several promises were made about the delay and it took 7 days before it was even evaluated. I indicated there was a strut problem and o More

by JMAUR64
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacy - service manager - discused it with her and she never returned the call
Jun 14, 2023 -

Luther Cadillac responded

Thank you for taking the time to provide your feedback about your recent service experience. Please reach out directly so we can review the work on your vehicle. Stacy Service Manager 651-636-6060

June 12, 2023

Service started on time and finished early. It would have been nice to review and have service work completed explained and demonstrated to me. More

by MKWRACING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
June 11, 2023

The work was done quickly and I got my xt6 back on time. They gave us a loaner to use even though we really didn’t need one. Nice job Abe thanks More

by LRHuskers76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stoppelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe in service 5 star , Donovan Vang
June 09, 2023

Austin was very knowledgeable, friendly and great to work with. When we picked up our vehicle he went through all the features and assured us we could call him anytime with questions. Bryan efficiently wor More

by tschidadd
Recommend Dealer
Yes
Employees Worked With
Austin Wick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Stoppelman, 5 Stars
June 09, 2023

Thanks guys. Good job . Good great wonderful. Safety. Honestly. Free. Freedom . Love. Smile. Real. Respect . More

by jamesjr.page
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

The service I received this time was great - looking forward to the new facility as the old building is pretty “tacky!” More

by SKELLY2244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
June 02, 2023

They were very polite and courteous. They took great care of my vehicle and remedied all my concerns. More

by terrybuckeye127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
June 01, 2023

This appointment for a recall was done in a timely manner. Great communication and friendly service! More

by michradulovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
May 31, 2023

Everything went well. They kept me up to date and gave me a clean car back. More

by hoverja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
new service person
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