Luther Cadillac - Service Center

Tire Issues Issues turned out to be a slow leak caused by a nail. Tire repaired. Lounge was clean, comfortable and apple was appreciated. Time frame was appropria Issues turned out to be a slow leak caused by a nail. Tire repaired. Lounge was clean, comfortable and apple was appreciated. Time frame was appropriate More

New touch screen replaced Excellent service as usual. Charlie is a real gem, so personal, prompt and excellent communications. When I picked the car up, all staff were prompt Excellent service as usual. Charlie is a real gem, so personal, prompt and excellent communications. When I picked the car up, all staff were prompt and my car was read for a pick up! Thank you so much to all. More

over-the-top. The lady who handled my appt. was best service person ever...in any business experience I've had. They did extra things like filters....AND no charge. The lady who handled my appt. was best service person ever...in any business experience I've had. They did extra things like filters....AND no charge... Person who put in filter was very professional fast and courteous. Was real special feeling going in there for service . More

Service did great job getting my CTS serviced, had me in and out quicker than they estimated. Charlie was very friendly and explained everything very clearly did great job getting my CTS serviced, had me in and out quicker than they estimated. Charlie was very friendly and explained everything very clearly. Thank You More

Service Charlie is great! Very knowledgeable on what he does, always is professional, accommodating, shuttle drivers are very easy to chat with during tran Charlie is great! Very knowledgeable on what he does, always is professional, accommodating, shuttle drivers are very easy to chat with during transport. Always very punctual. More

Friendly and fully informative Stopped in for a diagnostic. 1st time with Floyd who was friendly and very accommodating. Provided very complete explanation of problem and what to Stopped in for a diagnostic. 1st time with Floyd who was friendly and very accommodating. Provided very complete explanation of problem and what to expect. I'll be back soon. More

Fantastic My auto was worked on in a timely manner and I was personally told when it was ready and where the cashier was located. I was then told where the vehi My auto was worked on in a timely manner and I was personally told when it was ready and where the cashier was located. I was then told where the vehicle was parked. More

Oil change/ Tire issues Have been in to dealership 4 times since buying new tires from them 11/17. (didn't really think I needed 4 new ones after only 25K miles but was talke Have been in to dealership 4 times since buying new tires from them 11/17. (didn't really think I needed 4 new ones after only 25K miles but was talked into it). Getting tired of it! More

Nice folks pleasant experience All work was completed quickly in the time promised, in fact I was able to pickup my vehicle much sooner than expected. Everything seems to be in wor All work was completed quickly in the time promised, in fact I was able to pickup my vehicle much sooner than expected. Everything seems to be in working order! FYI- my vehicle brand is Hummer (not available in the dropdown) More

Problem with service Came in last Friday for Oilchange and tire rotation and a wiper blade change they forgot to rotate my tires and adjust my tire pressure so I called Came in last Friday for Oilchange and tire rotation and a wiper blade change they forgot to rotate my tires and adjust my tire pressure so I called and left a message on Saturday morning no one called back card again on Monday everybody was in a meeting so I went there after to finally talk to service rep about 10am when I got there the service advisor was very nice the service manager Jeremy Hartman was very rude to me and told me to go to another dealership if I didn’t like it. I never had a problem when it was Wally they New how to treat there customer... not take advantage of women . Myself and family been coming to this dealership for many of years 30 plus I never been treated so bad.., More