Luther Cadillac - Service Center

vehicle recall---simple, visit should of taken fifteen minut Floyd Skjerping was excellent, did receive car wash.......new rehab of bldg. was needed and is great. talked to about five employees and they acted Floyd Skjerping was excellent, did receive car wash.......new rehab of bldg. was needed and is great. talked to about five employees and they acted and said that new owners were great. More

Quality problem not resolved. Vehicle makes a clunking noise when accelerating from low speed. Per google this seems to be an issue with this vehicle. My vehicle was returned to Vehicle makes a clunking noise when accelerating from low speed. Per google this seems to be an issue with this vehicle. My vehicle was returned to me with the problem not resolved. The clunking noise is very annoying. More

Service with a smile Unexpected additional cost, but personal treatment was great. Use of a loaner vehicle was a helpful gesture. No problems, everyone at Luther Cadilla Unexpected additional cost, but personal treatment was great. Use of a loaner vehicle was a helpful gesture. No problems, everyone at Luther Cadillac does a great job! More

Very good service but the price I paid for a headlight bulb replacement was too expensive. Outside of that the experience was great, clean facility, and friend service but the price I paid for a headlight bulb replacement was too expensive. Outside of that the experience was great, clean facility, and friendly employees. More

Guys on the side It was great to meet the new service team. Ver nice guys! New customer seating area is really nice, I love that customers were completely kept in min It was great to meet the new service team. Ver nice guys! New customer seating area is really nice, I love that customers were completely kept in mind. My car was serviced and returned in the time I'd think acceptable. I saw Alix, he is the best! Always happy to greet his customers from the past. More

Oil change and wheel rotation Service Person Charlie was Very friendly and the service to my vehicle was completed on time - my escalade was washed. Several employees check to see Service Person Charlie was Very friendly and the service to my vehicle was completed on time - my escalade was washed. Several employees check to see if there was anything they could do for me. More

Warranty work Everything was done as promised in a timely manner! However the brand new loaner car I was given to use was very nice, they could have taken their ti Everything was done as promised in a timely manner! However the brand new loaner car I was given to use was very nice, they could have taken their time! More

Oil Change Routine maintenance but tires were rotated and filled to proper pressure. Car was washed. Cafe Latte was served in waiting room. Well satisfied and Routine maintenance but tires were rotated and filled to proper pressure. Car was washed. Cafe Latte was served in waiting room. Well satisfied and treated like royalty! More

I had minor work done on my vehicle Charlie got me scheduled quickly & was able to setup transit to drop me off, when the work got more involved & was going to take more time he set me u Charlie got me scheduled quickly & was able to setup transit to drop me off, when the work got more involved & was going to take more time he set me up with a loaner. More

Thumbs up. Very helpful...Easy to deal with...Explained problems...sold us new set of tires. Friendly girl at counter. Rebate on tires ,reasonable price. Nice Very helpful...Easy to deal with...Explained problems...sold us new set of tires. Friendly girl at counter. Rebate on tires ,reasonable price. Nice courtesy car! More