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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

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June 18, 2023

Excellent service! The staff are very helpful and always willing to go the extra mile . More

by arahimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2023

Charlie Youngquist is the best service writer! He is so helpful and explains anything you ask thoroughly. He calls and texts me with updates of costs of repairs. He also lets me know of problems t More

by MILLERSHARON764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Youngquist, Jeff
June 16, 2023

Love the new Escalade. Outstanding service by Kyle and Austin in sales and Eric in service. Thank you! More

by ERIC.CRISWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Wick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

The people at Luther were professional and Charlie was actually spot on for the time frame for servicing our Cadillac, as a matter of fact our vehicle was done earlier than expected. Thanks Charlie More

by J.LINDA_M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie in the service department
June 16, 2023

Charlie did great job keeping me informed on the status of my vehicle. I had a rental and it was an easy process to get my needs managed. Happy with the service. More

by PATRICIABIRR
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service 5 star
June 15, 2023

Customer service was fine, Eric kept me updated on the progress of the service. The back seat of my car was filthy. Both the seat and the back of the seat were dirty. More

by AADK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Jun 16, 2023 -

Luther Cadillac responded

Thank you for providing feedback on your recent service experience. I understand that Eric has reached out and you've come to a resolution. If you need further assistance please don't hesitate to reach out to me directly. Stacy Service Manager 651-636-6060

June 15, 2023

Luther Cadillac met and exceeded my purchase expectations. This is my first experience with this dealership. We were very happy with everything. More

by savio kottakudiyil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stoppelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

people’s service is nice and great. They are very patient and remind me every thing. More

by aifen.li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stoppelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maimee Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

Prompt and professional service. Always on time and keep the customer informed. Enjoy the complimentary car wash. More

by dorny75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hagen
June 14, 2023

Good job explaining what was done to determine thete was no problem either the brakes More

by RWBRETIRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris service
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