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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

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October 10, 2018

AWESOME PEOPLE AWESOME SERVICE! Will, Perry and everyone in Service took great care! THANK YOU LUTHER CADDILAC IN ROSEVILLE! You made my dream come true! Thank you so much! More

by KIZZYCHERRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will, Perry and everyone in Service!
Oct 10, 2018 -

Luther Cadillac responded

We couldn't be happier you had an amazing experience! We will pass this along to Will, Perry and service as well. Thank you for your business and we hope to see you again in the near future!

October 09, 2018

RobiEispleased I arrived early for my appointment, it didn't matter the service team was outstanding! I had a choice to wait in the newly remodeled waiting area or u More

by ELZORAROBINSON
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
So sorry I forgot the names....
Oct 10, 2018 -

Luther Cadillac responded

Thanks for the feedback! We're delighted you had a great experience while waiting for your vehicle. Come see us again soon!

October 05, 2018

Oil Change, Tire replacement, alignment Sean (Shawn?) was very friendly and helpful. Was new and is learning. Floyd and Charley helped him. Satisfied with the tires, alignment, and oil More

by kathywelander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean (Shawn) - Floyd helped. Manager didn't even say hello
Oct 08, 2018 -

Luther Cadillac responded

Hello, we hope that we can do an even better job next time around to receive 5 stars from you! Thank you for taking the time to write a review.

October 05, 2018

service advisor Charlie makes the differance! CHARLIE, I CAN TRUST WILL TAKE CARE OF ME. Worked with for many years for service, listens and understands the issues and is very friendly. More

by tlcinvestigations
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
Oct 08, 2018 -

Luther Cadillac responded

We are glad you put your trust in Charlie! We will do whatever we can to make sure your car shopping experience is a positive one.

October 04, 2018

Great Service Everyone that I came in contact with had a great attitude and you can tell they value the customer. Whether it is for an oil change or larger repair, More

by kbrown19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
Oct 08, 2018 -

Luther Cadillac responded

We are so happy that you enjoyed your experience with us. We hope to see you again in the near future!

October 01, 2018

Very happy with appointment I had a great experience at Luther Cadillac. I had an oil change and tire rotation. I had also mentioned another area of concern, and Floyd and his More

by GANDJJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd
Oct 08, 2018 -

Luther Cadillac responded

We are glad that Floyd and the rest of our team was able to provide you with great service! Hope to see you back in the near future!

September 28, 2018

XT5 Service Charlie (as always) was terrific. He recognized me right away; knew what my appointment was for; discussed my issue; and provided a ride home. Very More

by KENT02930
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
Oct 08, 2018 -

Luther Cadillac responded

We are so happy that you enjoyed working with Charlie! Stop back and see us again in the future!

September 28, 2018

Computer error Excellent service, made me feel they were f Really concerned with my problem. Teck was on top of all issues with car computer. Salesman Alex made sur More

by Dave70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex M, Charlie in service,
Oct 08, 2018 -

Luther Cadillac responded

We always make sure to deliver good service to our customers. We are happy that you felt taken care of.

September 27, 2018

Great service Quick, professional service. I was immediately met in the service bay by a service advisor. He went over the schedule maintenance and future requireme More

by LFOUND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor
Oct 08, 2018 -

Luther Cadillac responded

Excellent! We are so happy to hear that. If you need any help in the near future, you know where to find us!

September 27, 2018

Service is Extraordinarily Good. I was responded to immediately. Upon delivery of my car, a thorough discussion ensued so my car’s issues could be corrected. I was offered a good lo More

by patlillehei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd
Oct 08, 2018 -

Luther Cadillac responded

We are pleased to hear that you received great service overall! We hope you stop back and see us again in the near future!

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