1,558 Reviews of Luther Cadillac - Service Center
AWESOME PEOPLE AWESOME SERVICE! Will, Perry and everyone in Service took great care! THANK YOU LUTHER CADDILAC IN ROSEVILLE! You made my dream come true! Thank you so much! Will, Perry and everyone in Service took great care! THANK YOU LUTHER CADDILAC IN ROSEVILLE! You made my dream come true! Thank you so much! More
RobiEispleased I arrived early for my appointment, it didn't matter the service team was outstanding! I had a choice to wait in the newly remodeled waiting area or u I arrived early for my appointment, it didn't matter the service team was outstanding! I had a choice to wait in the newly remodeled waiting area or use their courtesy service to go over to the mall. I chose the mall and was dropped off and picked up on time. Talking about convenience! More
Oil Change, Tire replacement, alignment Sean (Shawn?) was very friendly and helpful. Was new and is learning. Floyd and Charley helped him. Satisfied with the tires, alignment, and oil Sean (Shawn?) was very friendly and helpful. Was new and is learning. Floyd and Charley helped him. Satisfied with the tires, alignment, and oil change. The car was washed but usually Wally's service center does a quick clean up job inside as well. More
service advisor Charlie makes the differance! CHARLIE, I CAN TRUST WILL TAKE CARE OF ME. Worked with for many years for service, listens and understands the issues and is very friendly. CHARLIE, I CAN TRUST WILL TAKE CARE OF ME. Worked with for many years for service, listens and understands the issues and is very friendly. More
Great Service Everyone that I came in contact with had a great attitude and you can tell they value the customer. Whether it is for an oil change or larger repair, Everyone that I came in contact with had a great attitude and you can tell they value the customer. Whether it is for an oil change or larger repair, the process is simple and pain free. They provide shuttle service with friendly drivers if you need. Charlie Y. was great during check in and provided timely calls on progress. Couldn't ask for more. More
Very happy with appointment I had a great experience at Luther Cadillac. I had an oil change and tire rotation. I had also mentioned another area of concern, and Floyd and his I had a great experience at Luther Cadillac. I had an oil change and tire rotation. I had also mentioned another area of concern, and Floyd and his crew were able to look at the issue and determine more work to be done. Everyone was very professional, and they even washed by car when it was ready! What a treat!! More
XT5 Service Charlie (as always) was terrific. He recognized me right away; knew what my appointment was for; discussed my issue; and provided a ride home. Very Charlie (as always) was terrific. He recognized me right away; knew what my appointment was for; discussed my issue; and provided a ride home. Very efficient. Very welcoming. Called when my car was done and provided a pick up ride back to Luther. GREAT service. More
Computer error Excellent service, made me feel they were f Really concerned with my problem. Teck was on top of all issues with car computer. Salesman Alex made sur Excellent service, made me feel they were f Really concerned with my problem. Teck was on top of all issues with car computer. Salesman Alex made sure all was good. More
Great service Quick, professional service. I was immediately met in the service bay by a service advisor. He went over the schedule maintenance and future requireme Quick, professional service. I was immediately met in the service bay by a service advisor. He went over the schedule maintenance and future requirements. The car was ready on time! More
Service is Extraordinarily Good. I was responded to immediately. Upon delivery of my car, a thorough discussion ensued so my car’s issues could be corrected. I was offered a good lo I was responded to immediately. Upon delivery of my car, a thorough discussion ensued so my car’s issues could be corrected. I was offered a good loaner as the problems were eliminated. The service staff was highly respectful of me and my needs. Communication was excellent throughout servicing of Stabilitrack and repairing switch so my window now goes up and down! More