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1,558 Reviews of Luther Cadillac - Service Center
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November 02, 2018
Charlie in Service is THE BEST! I have a 2008 Cadillac SRX and they treat it just like a new one. Charlie explains everything in great detail including all potential costs! Alix sh I have a 2008 Cadillac SRX and they treat it just like a new one. Charlie explains everything in great detail including all potential costs! Alix showed me the new XT4, no sales pressure whatsoever. More
by DEBRA.POGUE
Verified CustomerEmployees Worked With
Charlie Youngquist, Alix in sales, billing clerk.
November 02, 2018
45000 mile service The service staff you have at Luther Cadillac is outstanding. They always take care of you. They are trustworthy, upfront and honest. That’s what you The service staff you have at Luther Cadillac is outstanding. They always take care of you. They are trustworthy, upfront and honest. That’s what you need in a service department. I have used the service department here 4 times in the last couple years and I have always felt like part of the family! They are just all around great people. Thank you More
by SEG1030
Employees Worked With
Charlie
November 01, 2018
Just very good Charlie is a outstanding service writer Who is backed up with very good skilled mechanic Charlei is a very good communicator and is it a pleasure t Charlie is a outstanding service writer Who is backed up with very good skilled mechanic Charlei is a very good communicator and is it a pleasure to workwear Minimum 25 I will add more for like 12345678 910 11 12 More
by gmnovak
Employees Worked With
Ella Mary Joan hairy dick Pete hi Siri harbor Hermann John enough nameno names so I can send it
October 29, 2018
Oil Change and inspection under warranty. Abe and Charlie took good care of me in service. Alix and Will in sales ahelpful as always with answers to questions. Luther continues the McCarthy Ca Abe and Charlie took good care of me in service. Alix and Will in sales ahelpful as always with answers to questions. Luther continues the McCarthy Cadillac tradition of being the gold standard of customer service. More
by cdkeller0
Employees Worked With
Abe Fredericks, Charlie Youngquist, Alix Moise, Will Isaackson, Dennis Ondik
October 27, 2018
Tire replcement Charlie Youngquist gave us an excellent estimate for all 4 tire replacements previously which made our decision quick and easy. Charlie is always ple Charlie Youngquist gave us an excellent estimate for all 4 tire replacements previously which made our decision quick and easy. Charlie is always pleasant and quite helpful. Charlie is quite an asset to your company.. More
by Won
Employees Worked With
Charlie Youngquist - servicemanager
October 27, 2018
service was completed promptly and on schedule. Staff was very attentive and waiting area was comfortable, area was clean good location and easy to get too was completed promptly and on schedule. Staff was very attentive and waiting area was comfortable, area was clean good location and easy to get too More
by KJOSAJP
Employees Worked With
service writer
October 27, 2018
Recall for Power Steering Normally service is great. However this time the service advisor did not let me know when my car was finished. I saw my car outside that is how I new Normally service is great. However this time the service advisor did not let me know when my car was finished. I saw my car outside that is how I new it was done. More
by H.NISSEN
Employees Worked With
Abe, Charlie Younquist, Alan Peterson, Alix Moise
October 26, 2018
They doing great job!!! First time own Cadillac Escalade and this place new ownership as well they treat consumers very top notch. I would recommend very friend and family First time own Cadillac Escalade and this place new ownership as well they treat consumers very top notch. I would recommend very friend and family to come here for services. More
by NEVER_ONTIME75
Employees Worked With
Abe
October 25, 2018
Service Question unanswered. Why was I not offered an extended warranty? I mentioned this when I was in on a previous appt before it expired. Candace Question unanswered. Why was I not offered an extended warranty? I mentioned this when I was in on a previous appt before it expired. Candace More
by MCMINTERIORS
Employees Worked With
Heather for sales and Charlie and the last person in service, that I missed place his card.
October 20, 2018
Great servixe Very pleased with all aspects of the service I received from the people to the work that was performed! Thank you for the great experience. Very pleased with all aspects of the service I received from the people to the work that was performed! Thank you for the great experience. More
by GULENCHYN
Employees Worked With
Charlie
