Luther Cadillac - Service Center

Service dept Was very concerned about my CTS caddy after getting 2 recall notices in about a month. Was handled fast. Top notch free SUV loaner . Thank u Was very concerned about my CTS caddy after getting 2 recall notices in about a month. Was handled fast. Top notch free SUV loaner . Thank u More

Great Service Charlie Youngquist and the Service Technicians are great. They keep my CTS running like the day I purchased it. Keep up the good work. I don't go anyw Charlie Youngquist and the Service Technicians are great. They keep my CTS running like the day I purchased it. Keep up the good work. I don't go anywhere else for service. More

Great people!!! Great people and service. I would recommend this place to anyone. They took care of my car within the hours, which was great for me. Great people and service. I would recommend this place to anyone. They took care of my car within the hours, which was great for me. More

Exemplary Service My experience with the service center was stellar. They went out of their way to assist me with the towing of my car, providing a vehicle for me to u My experience with the service center was stellar. They went out of their way to assist me with the towing of my car, providing a vehicle for me to use in the meantime and communicating with me with both the work to be done on the vehicle and also timing of the repairs. I was also treated with the utmost respect. It was an awesome experience. More

Friendly staff, quick service This was my first time at a Cadillac dealership, and it compared very favorably with the service at Mercedes Benz dealerships which is what I am used This was my first time at a Cadillac dealership, and it compared very favorably with the service at Mercedes Benz dealerships which is what I am used to. The service staff thoroughly explained the process and delivered the car back well within the promised time. Waiting room was clean, comfortable and well stocked, albeit a bit small. Overall an excellent experience. More

Protective cover on front of car . Will I. Did all the foot work for me as I am currently in Seattle. He picked it up, took it in and will return the car this PM. What a guy! Will I. Did all the foot work for me as I am currently in Seattle. He picked it up, took it in and will return the car this PM. What a guy! More

Routine oil change and a couple recall issues Friendly and handled all issues well. Needed a loaner car well they got a part. Brand new car was provided and it was a very nice car. Friendly and handled all issues well. Needed a loaner car well they got a part. Brand new car was provided and it was a very nice car. More

Checking the breaks Exceptional service. Charlie was most attentive to my needs regarding my Car repairs. He kept me informed and was very pleasant and professional. I Exceptional service. Charlie was most attentive to my needs regarding my Car repairs. He kept me informed and was very pleasant and professional. I highly recommend Luther Cadillac. More

Recall on Overheating Car seat The issue was not resolved. All they did was prevent the seat from heating when you remotely start the car. So GM sells you a car emphasizing a featur The issue was not resolved. All they did was prevent the seat from heating when you remotely start the car. So GM sells you a car emphasizing a feature with a price, you pay for it and then they recall it but they do not give you your money back. Should we call that a rip-off? They disabled the feature and Called it fix. I bought the car partly because of that feature knowing how cold it gets in MN. When I remotely start my car I want to leather seat to be warm. They send me a recall notice on that and Luther, instead of fixing it, just disabled the feature and they want me to be happy. Really? More

In and out in a Flash! I had a routine service recently on my XT5 Cadillac and have nothing to say but the best of the Luther Service Team. Drove right in, service check-in I had a routine service recently on my XT5 Cadillac and have nothing to say but the best of the Luther Service Team. Drove right in, service check-in was short and very friendly. I was escorted to the waiting lounge where I curled up and listened to a PodCast on my phone. Before long I was notified my car was finished. Didn't even get to hear the rest of the Podcast story! My car was washed and ready to go. Kudos to Luther Cadillac! More