Luther Cadillac - Service Center

Extended warranty work, and non-warranty work Service provided by Luther cadillac is significantly above-par. Technicians and staff take a personal ownership approach, and are genuinely concerned Service provided by Luther cadillac is significantly above-par. Technicians and staff take a personal ownership approach, and are genuinely concerned with the well being of your vehicle. Full marks. More

On Time Service & Friendly Staff Luther Service Department got my car in on time. I waited in a comfortable well appointed lounge area with first class amenities. While waiting, ma Luther Service Department got my car in on time. I waited in a comfortable well appointed lounge area with first class amenities. While waiting, many of the staff greeted me and stopped to chat. Always fun to check out the new cars on the showroom floor. I just keep coming back and now that it has joined the Luther Family, everyone seems happier. Mary Dierbeck More

Great! Brought my car in for a recall repair. My car was completed in half the time I was told! Appreciated the offer for a loaner! Thanks! Brought my car in for a recall repair. My car was completed in half the time I was told! Appreciated the offer for a loaner! Thanks! More

Top notch service I had a couple of recalls taken care of so I made an appointment to secure a loaner. I also had a couple of other issues addressed at the same time. I had a couple of recalls taken care of so I made an appointment to secure a loaner. I also had a couple of other issues addressed at the same time. Parts had to be ordered and they took care of that and the extended warranty paperwork. Even washed and hand dried my car. Very happy with the way they treated me and my vehicle. More

Great service Fast and friedly service. Kept me well informed while I waited for the work to be finished. This makes it worth the 40 mile drive to Luther Cadillac, Fast and friedly service. Kept me well informed while I waited for the work to be finished. This makes it worth the 40 mile drive to Luther Cadillac, I wish they sold them at their Cambridge facility. More

Routine Maintenance Prompt, courteous, thorough and professional service. Customer waiting room is exceptionally well appointed with complimentary internet, coffee, soft Prompt, courteous, thorough and professional service. Customer waiting room is exceptionally well appointed with complimentary internet, coffee, soft drinks, water, fresh fruit and light snacks! More

Wonderful service The service I received was wonderful. Everyone was friendly and courteous. The only problem was the complimentary WiFi didn’t work on my device and th The service I received was wonderful. Everyone was friendly and courteous. The only problem was the complimentary WiFi didn’t work on my device and the waiting room could have been more “kid friendly”. More

Great! Always very helpful. My service visit was centered on a recall from Cadillac. Gave me a 2019 loaner car due to time required to complete this recall. The loaner was great! My service visit was centered on a recall from Cadillac. Gave me a 2019 loaner car due to time required to complete this recall. The loaner was great! More

Service and vehicle recall Charlie in service did an excellent job in scheduling and updating me on the progress of work being done on my vehicle. Everything was done to my sati Charlie in service did an excellent job in scheduling and updating me on the progress of work being done on my vehicle. Everything was done to my satisfaction. More

Overcharged for the work done and not everything taken care I felt that the work done did not compensate for the price charged. I had approx. $350 of parts and over $1,500 of labor. I would have liked to seen I felt that the work done did not compensate for the price charged. I had approx. $350 of parts and over $1,500 of labor. I would have liked to seen pictures of the discarded parts replaced (hoses with leaks?) to confirm there needed replacement. More