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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

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February 24, 2021

As before, Charlie did a great job checking me in and reviewing my current service call and upcoming work that I may consider. He offered a complimentary car wash. More

by holzers44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
February 23, 2021

Charlie in Service is always professional and goes out of his way to make me happy. Even though they couldn't get a reading from the issue on my computer I feel that the issue was just due to the cold and More

by marydierbeck1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie in Service
February 23, 2021

As Always, Awesome service! Thank you!! Everyone is always so helpful and nice! Especially Alix we love him! Excellent service! Thank you thank you thank you thank you! More

by odegaard1332
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2021

As always- Friendly, professional, informative and caring for ones time. It was no problem getting a loaner vehicle for a quick oil change. I have always been pleased with this dealership from sales to serv More

by tmadland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
February 13, 2021

Scheduled online for oil chg., rotation and balance. Website was easy to use. Techs were quick to respond and inform of issues and pick up time. Car was done within hours with a car wash to boot. This w More

by jmgoodwin69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Hetrick
February 13, 2021

Service as usual, was excellent. Tested a 3 year old battery that tested bad and was replaced under warranty. I especially like the valet pick up and drop off service. More

by r.arbour
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie in service
February 13, 2021

Luther Cadillac's service was, as always, excellent. From the scheduling and service advice to the completion of work, everything was professional and efficient. I scheduled an oil change, tire rotation, and More

by wrdoherty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick, Service Advisor and Charlie, Service Advisor
February 10, 2021

Great service and great value ! Thanks you for being professional and transparent with all of our service needs for our Escalade. We will definitely consider Luther for our next vehicle More

by LPLYNOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2021

Mechanic took me out to the shop and showed me the mechanical problems and explained exactly what was needed to be repaired. Thank you for your assistance! More

by tasman63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor and mechanic
February 09, 2021

We were very happy with both the process and the people involved in the purchase of our new car. We will not hesitate to recommend this dealership to friends and family More

by MELISSABARDILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Stoppelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith
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