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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

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April 06, 2021

There are hardly words to express how great this dealer is to work with! I would highly recommend them for ALL of your vehicle needs. More

by SCOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Haspert
April 02, 2021

It was so nice that they called me to schedule the appointment, and then picked up the car, kept me informed, and returned promptly. Great!!! More

by KRGOUCHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
April 02, 2021

Great Customer Service. Fast and Friendly and convenient service. Keep me in the loop on when my car would be done. Would highly recommend them to others. Thanks More

by MELISSA082581
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hetrick
April 01, 2021

I leased a 2021 XT5 demo with approximately 3,200 miles. Driving out of the dealers parking lot in rain, I became aware my rear window wiper was not functioning. I returned the car to the service departme More

by KEDSON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
March 31, 2021

I purchased my 2011 CTS Coupe from Wally McCarthy's Cadillac. I have used only McCarthy's and Luther Cadillac to service my vehicle. They have never disappointed me. Always great service. More

by Alamoed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
March 30, 2021

A-1 -- good attention all-around. Service performed sooner that forecast. Good communication of the service performed and the prices charged thereof. On return I hope to get the same service rep. More

by chdietz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept -- Jeff
March 27, 2021

Very satisfied. Awesome guy. He explains everything in detail. He showed me things about my vehicle I didn’t know about. Also compassionate about his work More

by abroomemagic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
March 26, 2021

The customer service is absolutely amazing! They were very prompt and extremely knowledgeable! Will only be bring my Cadillac to this dealer to service from here out! More

by goofieg93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie; Jeff
March 26, 2021

Very prompt and great service, very clean. I had my car washed when I had a oil change, but I think they could have vacuumed it More

by MSDELI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

Jeff Hetrick is a great service adviser. He is very knowledgeable, quick and courteous. Waiting area was nice and clean. Everyone I saw there was very friendly. More

by TAV80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
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