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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

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August 03, 2023

Great service! Charlie was very pleasant and helpful to work with. It was nice to have a ride to and from work while waiting for my new tires to be installed. Thank More

by JBOSS99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maimee Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2023

Great service! Everyone there was so helpful and made us feel like our needs were their number one priority. More

by jenna.mclean7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Wisnewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

jenna.mclean7 responded

Thank you!!

August 03, 2023

Every one was very friendly and helpful in the process of buying our new car More

by drprop1011
Recommend Dealer
Yes
Employees Worked With
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donovan Vang
August 02, 2023

Great customer service,excellent and efficient! Charlie was professional, however I wish your cost for oil change was less costly. More

by cdoeh51
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
July 29, 2023

Your shop is so close to me sorry you’re moving Where is Charlie? Service Told me car was almost ready and it wasn’t. I waited close to an hour after that message. I was surprised and happy as there w More

by jkrupert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person who washed my car - friendly guy. Offered me water. Should I have tipped?
July 29, 2023

The people are AMAZING and the service is OUTSTANDING. Wouldn’t take me vehicle any where else. More

by aquanita31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hagan
July 29, 2023

Very satisfied with the service. Charlie is very knowledgeable about the Escalade and enjoyable to speak with. Thank you More

by MSBPROPERTIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
July 28, 2023

Great customer service and quick to respond. Will made my buying experience fun and easy. More

by ashleypershern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

My overall experience was great. I found my car and the dealer was very enthusiastic about it and great to work with! But he PROMISED a discount at first and then guaranteed it later More

by mitchell.maier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Port
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donovan Vang
Jul 29, 2023 -

Luther Cadillac responded

Thank you for taking the time to provide this feedback. We are happy to hear your overall experience was great! Please feel free to contact our management team to discuss your concerns regarding pricing and communication at 651-636-6060. We strive to provide the best experience possible and your input can help us improve going forward. Thank you, Adam Burns 651-636-6060

July 28, 2023

We have been treated so well. Thank you very much. Riley and Ahe went out of their way to make us feel very comfortable and important. A first class operation. More

by LEONA2147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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