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Luther Cadillac

Vadnais Heights, MN

Overview
Employees
Reviews
Vehicles
4.7
2,467 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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3500 Highway 61 North

Vadnais Heights, MN

55110

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Showing 2,467 reviews

September 19, 2022

Just thought they could have done a better job working with me on the numbers. More

by Peggyakuntz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2022 -

Luther Cadillac responded

Thank you for taking the time to leave a review. While we didn't meet your expectations this time, we will take the feed back and improve our process. We strive for straight forward pricing but understand we sometimes miss the mark. We will continue to improve. That's our promise.

September 18, 2022

My lease was reaching the end and I had to make a decision to lease another vehicle or purchase the car I was driving. Alix showed me the financial benefit of purchasing what I had vs leasing a newe More

by gloriamach66@q.com
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 17, 2022

I feel it is a very good dealership. Check in was easy, Jeff was a very kind, and pleasant to work with. my experience on yesterday was good, great. More

by curtispratt21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, Service department.
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September 17, 2022

Jeff Hetrick took great care of us when our vehicle broke down and we were from out of town. He saved our trip! Very much appreciated More

by CNENOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
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September 17, 2022

So fast. . Done perfect.. Car washed for free Service person was excellent! Think babe was Jeff or Pete... He was new to Luther More

by GOLFB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff hettick
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September 16, 2022

Jeff does a great job! He's always accommodating to my schedule and I feel is honest looking out for my best interests. More

by JEFFWELLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
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September 16, 2022

Friendly, knowledable courteous technicians tasks completely on time and technicians well qualified. Helpful and accommodating More

by JEVE299095
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe and charlie
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September 16, 2022

After a slight miscommunication Luther was able to rectify the situation and fixed my vehicle extremely fast. More

by mjmurphy06
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
Report | Print
September 15, 2022

Scheduling was easy and efficient. Oil change took 2plus hours which seemed excessive. Left dealership and discovered coolant had not been checked and was low with a dash warning. I ha More

by arbedseeks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 16, 2022 -

Luther Cadillac responded

We sincerely appreciate the feedback. I would like to check out he possible coolant leak at your convenience and would like to offer our concierge pick up and drop off service to make that easier to shorten your wait time. Please feel free to email me when you are free and we can schedule that for you. Thank you for your time, Dave Zweber Luther Cadillac dave.zweber@luthercadillac.com

Sep 16, 2022 -

arbedseeks responded

I had the same vehicle in for an assessment/diagnosis the previous month or so and no mention of a leak. Nor is there any coolant on the garage floor. My point is that if they check the fluids like was stated, it would have been obvious that the coolant was low and more would have been added. It makes me wonder if the “multi-point inspection” actually takes place.

September 15, 2022

Great experience from start to finish. Very well maintained and managed dealership. Would highly recommend. More

by Stephen B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
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