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Luther Cadillac

Vadnais Heights, MN

Overview
Employees
Reviews
Vehicles
4.8
2,478 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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3500 Highway 61 North

Vadnais Heights, MN

55110

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Showing 2,478 reviews

December 02, 2022

Always pleased with the personal attention and the detailed explanation Charlie gives me. Seems very customer oriented! More

by joycelkw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie in service department
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December 01, 2022

Excellent customer service they kept me informed all through the process and explained everything to my satisfaction More

by michaelamartinsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service manager
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December 01, 2022

Very easy to deal with! Would recommend to everyone. Every Luther dealership I’ve dealt with has been great! More

by daveb10
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce
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December 01, 2022

Was told it would take 1 hour when I made the appointment, so no loaner was offered. It took 3.5 hours to complete. More

by RANDYCHURCHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
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Dec 02, 2022 -

Luther Cadillac responded

Thank you for taking the time to provide feedback on your most recent service visit. We always strive to meet our time estimates and it looks like our scheduler may not have known about the extra time to hand wash your vehicle. I have followed up with our schedulers to provide accurate time frames when washes are included. Thank you for your time and please don't hesitate to reach out to me directly if you have any other concerns. Stacy Hassler Service Manager 651-746-1909

December 01, 2022

Service and salesmen was great. We were in and out of dealership pretty quick with no problems More

by jimmie.heeren36
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Will Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 29, 2022

Brought in vehicle assuming insurance would take care of diagnosis. Ended up paying almost $500 out of pocket. I thought Charlie was going to deal with adjuster. I will no longer be bringing my vehicle back More

by sartee
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charlie. Service dept
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Nov 30, 2022 -

Luther Cadillac responded

Thank you for taking the time to provide us with your feedback. We'd like the opportunity to review your visit with you and provide a detailed explanation of our findings with your insurance adjuster. Please don't hesitate to reach out to me directly at your convenience. Thank you for your time. Stacy Hassler Service Manager 651-746-1909

November 29, 2022

It's always a pleasure working with Jeff. Jeff is very knowledgeable and does a great job handling my vehicles maintenance needs. More

by MRDONSANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
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Nov 30, 2022 -

Luther Cadillac responded

Thank you for taking the time to provide us with your feedback. I will let Jeff know your positive feedback! Looks like we may have missed the mark to provide excellent service for you. Please feel free to reach out to me directly so we can better ensure an excellent visit in the future. Thank you for your time. Stacy Hassler Service Manager 651-746-1909

November 28, 2022

Charlie did a great job informing me about the repair and keeping me up to speed of progress, I'd recommend Luther Cadillac. No issues at all. More

by truc0011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
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November 27, 2022

Abe was very professional and curtsy and he very detailed with the problems that were going on with the car More

by calvin8854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe service Department
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November 25, 2022

We had a very good experience beginning with Charlie Youngquist arranging our appointment and Jeff Hetrick handling the appointment in an efficient and effective manner. They both were very helpful, pl More

by jimestescpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist, Jeff Hetrick
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