Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Luther Cadillac

Vadnais Heights, MN

Overview
Employees
Reviews
Vehicles
4.7
2,467 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
Contact Dealership
View Awards

3500 Highway 61 North

Vadnais Heights, MN

55110

Directions

By Type

Showing 2,467 reviews

January 15, 2023

Mark and Vang have done great job by creating a great customer experience. Your professional and customer skills are unbeatable. I was doing car shopping and comparing but Mark made me come back buy. Tha More

by liban
Recommend Dealer
Yes
Employees Worked With
Vang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark and Vang
Report | Print
January 14, 2023

Jeff Hetrick was an amazing service advisor through the process of my vehicle repair. I was kept up to date throughout it all. My vehicle came back washed and cleaned inside and out. Very impressed and bey More

by Hsantella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
Report | Print
January 12, 2023

No one got back to me to help fix my remote starter programming issues. This is Tina Baribeau, not my ex Todd. I am the registered owner. Please fix this and get back to me to set up a service appoi More

by tinabaribeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Riley Titus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2023 -

Luther Cadillac responded

Thank you for taking time to provide us with your feedback. We have tried to reach you a few times and it seems our information we have on file for you is incorrect. Please contact me directly so we can resolve your concern. Stacy Service Manager 651-636-6060

January 11, 2023

Advisor Jeff was very helpful and did a great job. Car was ready when I was told it would be done More

by HUNTER9863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, service rep
Report | Print
January 10, 2023

Was told oil change was going to be 2hrs, didn’t get car back until 3 days later. That wasn’t expressed when car was dropped off. When I brought the rental back, I was asked to top off the gas tank to full. More

by crewjase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Only worked with service department
Report | Print
Jan 10, 2023 -

Luther Cadillac responded

Thank you for your feedback, I appreciate your time. I'd like the opportunity to further discuss your concerns you had with your service visit and the length of time it took to complete your vehicle. Please don't hesitate to reach out to me directly at your convenience. Stacy Service Manager 651-746-1909

January 09, 2023

Charlie was great. Thanks for helping me. He kept me informed and let me know what could be done. More

by mbmwatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Driver who picked me up
Report | Print
January 08, 2023

Jeff is always great and reliable to work with. He makes the process as seamless as possible and shows he cares about the customer. More

by justin.lafrance20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
January 07, 2023

Excellent customer service . On time pick up and delivery. All services were done correctly . Highly recommend More

by arahimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
January 06, 2023

None responsive; deceitful in their customer service. I'm still waiting for a temporary tag for my car after purchasing my car 10 days ago. I was misled on how I would receive the title. More

by Colonel_ahunley
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Will Isaacson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2023 -

Luther Cadillac responded

Thank you for your feedback as it is important to improve our process. We will look into this immediately and take action to correct any misinformation. Please feel free to contact me if you would like to discuss this further. I can be reached at 651-636-6060. Thank you for your business, Bryan Sales Manager 651-636-6060

January 06, 2023

Great customer service from Jeff. Very thorough explanations on work being done. A bit pricey, but you have to expect that with owning a Caddy. More

by holscherj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Bissell
Report | Print
1
...
51
52
53
...
247