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Luther Cadillac

Vadnais Heights, MN

Overview
Employees
Reviews
Vehicles
4.7
2,467 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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3500 Highway 61 North

Vadnais Heights, MN

55110

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Showing 2,467 reviews

February 16, 2023

We purchased our leased vehicle at Luther, and our Escalade was at our AZ home. We leased it in AZ in 2020. We had all of our paperwork & mileage info with us. Bryce helped us begin the purchase proce More

by jmjdbj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce
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February 16, 2023

Luther is the Absolute best place to buy a Cadillac in Minnesota! I wont go anywhere else More

by T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 15, 2023

Jeffrey was amazing, the whole team got my car done quickly without any hiccups. I loved the customer waiting and work areas that allowed me to relax or work while I waited. More

by Tlkemeixner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 15, 2023

Charlie’s been amazing. In my opinion, he went above and beyond to help me with my parts and repairs for my hummer! This dealership I have purchased my car from and they’ve More

by DIVALICIOUSART
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian smith
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February 15, 2023

Service was terrible from the start. Didn't even look at my issue until 3 days after I brought it in. Not sure I will come back unless significant changes are made. More

by RISHAQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffery Hetrick
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Feb 15, 2023 -

Luther Cadillac responded

Thank you for taking the time to provide your feedback for your recent service visit. I know you and I had some positive communication about how we can provide better service to our guests after your service visit. We talked about those changes we plan to make and hope you will consider us again in the future. Thank you again for taking the time to reach out after your visit in January and please don't hesitate to reach out if I can help further. Stacy Service Manager 651-746-1909

Feb 22, 2023 -

RISHAQ responded

I will be needing my Escalade serviced again in the near future. What if any changes have you made to give me a much different experience than last time? Have you visited Motorwerks BMW Service center yet?

February 15, 2023

The service advisor Jeff is worthless. Every time I’ve brought in my truck and he’s the service advisor the extended warranty never covers the parts. More

by jlongstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Hetrick
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Feb 15, 2023 -

Luther Cadillac responded

Thank you for taking the time to provide us with your feedback, I'd like to take a further look into your extended warranty with you to find out why they didn't cover the parts for your visits. Please reach out to me directly so I can investigate further. Thank you, Stacy Hassler Service Manager 651-746-1909

February 14, 2023

Riley was extremely helpful and made the purchasing process smooth. He was always quick to get back to me on any questions. More

by nicholas.w.golden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 13, 2023

Abe and Charlie were outstanding. Very professional and helpful. Quick turnaround. Received the car on the same day. More

by KAMD2222
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
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February 13, 2023

Very helpful, work performed in a timely manor. Jeffrey Hectric kept me informed about time frames and work needed. More

by eric.turnquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hetrick
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February 13, 2023

Not a lot of direction when arriving at store. There was no one in the showroom to help me. Had to wander around for 5 minutes before someone else offered help. More

by r2d2guy69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
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Feb 17, 2023 -

Luther Cadillac responded

I apologize for the time it took us to engage with you at your last visit and the frustration it caused you. This is not a normal guest experience and I would like to speak with you about how we can help better in the show floor and all areas in our dealership. Please feel free to reach out by email or phone number below. Thank you for your time, Dave Luther Cadillac 651-746-1909

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