Luther Cadillac
Vadnais Heights, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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This was an outstanding experience! From the first call to the dealership and talking with Kyle about the Escalade inventory we were sure we had made the right decision to make the tri From the first call to the dealership and talking with Kyle about the Escalade inventory we were sure we had made the right decision to make the trip to Rosedale. Our Sales person Vang was informative and ready to answer all our questions. His delivery of the vehicle was great. We are not the best at modern Technology and this vehicle is full of it. He was patient and so good at explaining all the Escalades features. Our Vehicle was to be titled in another state and Chad handled that as well as all the other paperwork quickly and efficiently. Everyone was beyond friendly and great to work with.... We will be sure to return to Luther Cadillac for our next Cadillac. More
Dealership clean and orderly. All employees helpful and friendly. Location of dealership to close to my home so it is super easy to use. All employees helpful and friendly. Location of dealership to close to my home so it is super easy to use. More
Clean, organized, employees are friendly, polite, and knowledgeable. I always fill comfortable at the dealership. Great for me -- it's close to my home. knowledgeable. I always fill comfortable at the dealership. Great for me -- it's close to my home. More
Everyone is pleasant and helpful. It's the first time I used the service provided by the dealership to pick up and deliver the car back at home. It worked out perfectly. It's the first time I used the service provided by the dealership to pick up and deliver the car back at home. It worked out perfectly. More
Staff was very helpful. I recently had surgery on my foot and the staff went above and beyond to make sure I was taken care of. I recently had surgery on my foot and the staff went above and beyond to make sure I was taken care of. More
Everyone involve in the purchase of our new SUV was great. All our questions were answered, requests were taken care of and paperwork handled effeceintly . This is our first purchase from Luther but great. All our questions were answered, requests were taken care of and paperwork handled effeceintly . This is our first purchase from Luther but it wont be our last. This is the best Cadillac dealership in town. More
The service of Luther is really good. Everyone is patient for the questions. Although I did not get too much discount but they had done their best . Everyone is patient for the questions. Although I did not get too much discount but they had done their best . More
So incredibly patient and helpful when it came to recommending service. Not pushy at all when I declined some optional work. I haven’t always been treated with kindness and dignity when it comes to h recommending service. Not pushy at all when I declined some optional work. I haven’t always been treated with kindness and dignity when it comes to having work done on my car as I know very little about cars, but I felt validated and supported in the decisions I was making. More
You all have lost all your great people and it's starting to show... We brought our car in for a thermostat- it took 3 weeks for the part after we were told 2 weeks and to NOT drive the car. Not sure if t to show... We brought our car in for a thermostat- it took 3 weeks for the part after we were told 2 weeks and to NOT drive the car. Not sure if this was due to the part or for a tech- not sure as we never got a straight answer. my husband was told one thing (no service techs and I was told the part was on back order) Our service writer was new so we never even talked to him but were told that his report card was to be for him- the new guy. Abe helped if you could call it that. Nobody told us anything, no loaner car as offered. When my husband called Abe to ask questions he didn't have any answers. I really used to feel cared for when Alix was there. Jeff in service was great but you lost him too I see. We were left feeling like it was nobodies problem- it REALLY wasn't your problem. I just bought this car in January 2023 after leasing for years thru you guys. I am car shopping and not with Luther Cadillac. I spoke to Alix about all of this, he spoke to Perry. Nobody called us... I think we're about done here. I do want to say the young guys who wash the cars seem to have pep in their steps- move then to service writing. More