Luther Cadillac

Proof of service I brought my car in for a check engine light. Dealer made me provide proof of oil change in order to qualify for warranty. After jumping through the h I brought my car in for a check engine light. Dealer made me provide proof of oil change in order to qualify for warranty. After jumping through the hoops to satisfy the request they changed the diagnosis to some sensors ( less expensive) than the timing chain diagnosis. They also did not address the additional items to check. More

Great but 3 hours was to long I enjoyed dealing with my sales rep.also they wii pickup my vehicle regarding coating the vehicle. I’ll leave it at that. I put more miles on my golf I enjoyed dealing with my sales rep.also they wii pickup my vehicle regarding coating the vehicle. I’ll leave it at that. I put more miles on my golf cart😁 More

Ryan Cadillac staff is the 'Pit Crew' for my dream CAR! 5 stars is not enough for everyone at Ryan Cadillac. Special thanks to Heather for all the work in finding the right new Cadillac for my wife and I an 5 stars is not enough for everyone at Ryan Cadillac. Special thanks to Heather for all the work in finding the right new Cadillac for my wife and I and tirelessly answering my hundreds of questions about current and future Cadillac features, etc. Special shout-out for Charlie with his outstanding attention to detail. And thanks to Alex for his Cadillac Mathematics skills. More

Efficient and courteous service. ThesService and consultation I was received was excellent. I trust the work and advice I received. Charlie went out of his way to be helpful ThesService and consultation I was received was excellent. I trust the work and advice I received. Charlie went out of his way to be helpful More

Outstanding service! Mr. HENDERSON attended to every detail, was polite and friendly! I was treated with respect. Some sales people at other dealerships won’t even talk to Mr. HENDERSON attended to every detail, was polite and friendly! I was treated with respect. Some sales people at other dealerships won’t even talk to a woman. Tom didn’t make me feel my questions were silly, he was very kind and helpful! Coming to Luther Cadillac at ROSEVILLE MN was a pleasure because of Mr. TIM Henderson. Everyone there was very helpful. More

Great people, and experience! Thank You everyone at Luther Cadillac, I appreciate the friendly helpful people I met. Special thanks to Alix for his help in making this an enjoyable Thank You everyone at Luther Cadillac, I appreciate the friendly helpful people I met. Special thanks to Alix for his help in making this an enjoyable buying experience. Thank You, Andy Anderson More

GMC of my dreams Tim helped me find a vehicle I could feel safe in and camp in and haul my electric wheelchair around. State Fair here I come. I’m already parallel par Tim helped me find a vehicle I could feel safe in and camp in and haul my electric wheelchair around. State Fair here I come. I’m already parallel parking in Uptown with help from the backup camera! On-Star was happy to find out I figured out my issue as soon as they answered (um, start the engine). Lol. I dropped my handicap placard down the front windshield and cant reach it, but hey, maybe it’s meant to hide out down there! More

Charlie was very helpful & took care of all issues I had the water pump replaced, next day there was leaking under my car. I called Charlie, he fit me right in. It was discovered there was a leak from I had the water pump replaced, next day there was leaking under my car. I called Charlie, he fit me right in. It was discovered there was a leak from the work originally completed. Charlie setup me up with a loaner & there was no charge for either the 2nd visit or the loaner. While the technician missed something Charlie stepped in & took care of me, More

Service Manager with “Cadillac Class” “Pristine 92 Cadillac Deville just over 40,000 miles.....brought in for Air Conditioning repairs. Some complexity with repairs challenged the team d “Pristine 92 Cadillac Deville just over 40,000 miles.....brought in for Air Conditioning repairs. Some complexity with repairs challenged the team dealing with a car of that era. I was pleasantly surprised the Service Manager (Jeramie Harding) was an accomplished manager with years of experience, and yet very humble. With his expertise he escalated the repair to the best mechanics for familiarity and know-how. With my 34 years experience in management at Ford Motor Company Assembly Operations i could apprehend clearly with certainty this was a nonstandard repair with difficulties that required thinking beyond the service manuals. The Service Manager assured me it would be fixed - took responsibility and worked with mechanics, test drove the car multiple times until he knew the corrections were resolved completely. The car was there for many days, and was kept indoors, washed and handled with kid gloves. The Assistand Service Manager (Charlie Youngquist) was awesomed, left messages, and emailed me to update me on the service. I was given a Cadillac loaner, and the Service Manager himself brought the vehicle to my house for me to test drive and see if it was to my satisfaction. He was a gentleman and very professional at all times. Luther Cadillac is the only stop for my Caddy! Also, the service area “shined” even the floor! “ More

Alix was quick, thorough and met every need I asked fo.r I wanted a certain Escalade... Color, features and other pieces. He found it at another location, got a deal on it and had it ready for me to pick up I wanted a certain Escalade... Color, features and other pieces. He found it at another location, got a deal on it and had it ready for me to pick up within days. More