Luther Cadillac

Alix was quick, thorough and met every need I asked fo.r I wanted a certain Escalade... Color, features and other pieces. He found it at another location, got a deal on it and had it ready for me to pick up I wanted a certain Escalade... Color, features and other pieces. He found it at another location, got a deal on it and had it ready for me to pick up within days. More

Heated / Cooling Seats inoperable I brought in my SRX for an oil change and left with a car that no longer had functioning cooling or heated seats. I'm awaiting a call back from servi I brought in my SRX for an oil change and left with a car that no longer had functioning cooling or heated seats. I'm awaiting a call back from service writer, and am confident this can be addressed and solved, moving two starts to five! -Tim More

CT6 shopping Nice salesman but couldn't find the car I was shopping for. 1 hour later found the vehicle. Unflexible on pricing of a 2018 car with 4000 miles on it. Nice salesman but couldn't find the car I was shopping for. 1 hour later found the vehicle. Unflexible on pricing of a 2018 car with 4000 miles on it. Morris buy happy only applies to Morries being happy! More

Just purchased a New,Used Cadillac CTS The buying experience at Roseville Luther Cadillac was fantastic. Sales Consultant Heather Bissell was the first to assist my wife and I. During our t The buying experience at Roseville Luther Cadillac was fantastic. Sales Consultant Heather Bissell was the first to assist my wife and I. During our test drives she was very professional, answered our questions and exhibited a sense of humor. It was like she was assisting us to buy rather than selling us a car. Will Isaacson also assisted by being attentive to our needs and answering questions and directing us to staff that could assist us. He made us feel welcome and free to stop by any time we have a concern. He was very professional and knew his cars. In the Service department, we were greeted by Floyd Skjerping. He too made us feel good about our purchase and assured us that they were there to help if we needed them in the future. If you are considering purchasing a new or used automobile, We would strongly recommend visiting the Roseville Luther Cadillac dealership. Lee and Judy V. More

5 Star Experience One of the best car buying experiences I have ever had. I was impressed with the staff and their knowledge & experience. Financing exceeded my expecta One of the best car buying experiences I have ever had. I was impressed with the staff and their knowledge & experience. Financing exceeded my expectations and I was also given a good price for my trade. Highly recommend this dealership and I would buy again here in the future. More

My New-used Kia Optima Will helped me find a car. He was friendly and fun to chat with. He was quick to assist and answered all my questions. Thank you! Will helped me find a car. He was friendly and fun to chat with. He was quick to assist and answered all my questions. Thank you! More

Oil change & tires rotated I waited far too long for a simple oil change. They were way behind. I was tiger a car wash & there was no time. Did say I can come at anytime late I waited far too long for a simple oil change. They were way behind. I was tiger a car wash & there was no time. Did say I can come at anytime later to have done. More

Routine oil change and multi-point inspection Arrived just before 7 for my scheduled appointment. Finally left service at 9:10. In the past it has only taken 45 minutes to an hour to complete the Arrived just before 7 for my scheduled appointment. Finally left service at 9:10. In the past it has only taken 45 minutes to an hour to complete the above service. Probably wouldn’t have waited if I knew it would take so long. I’m not sure what the hold up was?? More

Great customer service Loved the staff at Luther Cadillac. I will recommend them to friends and family. Great service, friendly staff. They went above and beyond what I wou Loved the staff at Luther Cadillac. I will recommend them to friends and family. Great service, friendly staff. They went above and beyond what I would have expected. More

This visit not to usual Luther Dealership standards I had an appointment at 8am, I arrived at 8:04, I wasn't greeted by anyone or acknowledged for nearly 15 minutes. My oil change and tire rotation to I had an appointment at 8am, I arrived at 8:04, I wasn't greeted by anyone or acknowledged for nearly 15 minutes. My oil change and tire rotation took nearly two and a half hours. Granted, I requested they look at the A/C weep holes to ensure they were not obstructed. I was able to observe the technician performing this task while I was standing outside the shop door and it took ten minutes. Similarly I observed the oil change and tire rotation performed on the same lift, total wrench time was about thirty minutes for all requested services. My last service was under the McCarthy name and I was in and out in thirty minutes including a car wash. I'm going to treat this visit as an anomaly due to my extensive experience with Luther's Brookdale Toyota where I service my Sienna and the fact Luther just acquired this dealership, however if my experience doesn't improve on my next visit, it will be my last. More