Luther Cadillac

everything but the brake squeal was taken care of I was told it was a high performance brake issue but come to find out my sister has a Encore with the same problem and she was told it is GM brake pr I was told it was a high performance brake issue but come to find out my sister has a Encore with the same problem and she was told it is GM brake problem... Drive a cadillac and have to listen to the brakes squeal...not happy! FIGURE IT OUT GM! Not sure if the dealership was up front or not More

Service on XTS Repair was quicker than expected worked with Charlie the service advisor he was more than great to work with and is extremely customer oriented and k Repair was quicker than expected worked with Charlie the service advisor he was more than great to work with and is extremely customer oriented and knows his job More

Car Buying Made Easy I was very pleased with my experience with Luther Cadillac. I was interested in a used minivan and I applied for Financing online and as soon as I hi I was very pleased with my experience with Luther Cadillac. I was interested in a used minivan and I applied for Financing online and as soon as I hit the "Submit" button, I received a call from Heather, a Sales Consultant at the dealership. Heather was very responsive and within an hour I was approved for a loan. Heather made sure that I could have the car I was looking for and that the payments were within the budget I communicated with her. When we arrived at the dealership, the process was very smooth. We took a test drive, met with Brad, the Finance Manager and we were driving home in our new vehicle in no time. I was not looking forward to the car buying experience as I have dealt with pushy salesmen or the "I have to talk to my Manager" financing tricks. This was very pleasant and straight forward. Everyone in the dealership was very nice and helpful. Every question we had was answered. I would definitely recommend this dealership to friends and would definitely tell them to look for Heather and Brad to help them out, although I feel that the entire staff would be just as pleasant to work with. More

Great Customer Service Looking for a specific vehicle type. Called and got set up with Heather! She found out exactly what I wanted and was able to locate one at another Lut Looking for a specific vehicle type. Called and got set up with Heather! She found out exactly what I wanted and was able to locate one at another Luther Dealership in Fargo. They were then able to ship it down to my their location for free with no obligations! End up testing driving it and bought it the same day! She made the process seamless and easy. She was great at keeping in touch, even on her days off, to let me know what was going on in the process. Perry, and Heather both took time to sit in my car with me and go through the features and Sync functions as well. Very friendly place, highly recommend them! Will use them for my next vehicle purchase if I can! More

Great Customer Service Will and Brad made the whole experience very enjoyable. They walked me through all the details without making it uncomfortable with pressure selling, Will and Brad made the whole experience very enjoyable. They walked me through all the details without making it uncomfortable with pressure selling, perfect balance. I don’t usually do these things but felt obligated by the awesome service by the Luther team. Jake More

Routine maintenance I was able to book the appt online for the next day. I waited for the work to be done and was out of there in 2 1/2 hours. Nice lounge with tv and bev I was able to book the appt online for the next day. I waited for the work to be done and was out of there in 2 1/2 hours. Nice lounge with tv and beverages and snacks. More

2011 DTS This is the third Cadillac I have purchased from this location. All three have been excellent vehicles. And all three have been sold to me by Alex. He This is the third Cadillac I have purchased from this location. All three have been excellent vehicles. And all three have been sold to me by Alex. He is a very honest and great Man. And has always been very helpful. He stands by his word. I would recommend this dealership to any Caddy enthusiast. More

Flat tire They were supportive and helpful in getting me back on the road and repaired my car in a timely fashion with no surprise costs when the repair was don They were supportive and helpful in getting me back on the road and repaired my car in a timely fashion with no surprise costs when the repair was done. More

My first time. They honored an other dealers price and the e Wonderful experience with a friendly greeting from Charlie the service person to other employees passing by! When I asked the cost of this service, th Wonderful experience with a friendly greeting from Charlie the service person to other employees passing by! When I asked the cost of this service, they agreed to honor the on line price of another GM dealer. More

Awesome ! Alix was wonderful. He went above and beyond to make sure I was comfortable with my new vehicle and went over all the functions of the car as well. Ev Alix was wonderful. He went above and beyond to make sure I was comfortable with my new vehicle and went over all the functions of the car as well. Everyone there was great from sales to finance ! More