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Luther Cadillac

Vadnais Heights, MN

4.7
2,473 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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3500 Highway 61 North

Vadnais Heights, MN

55110

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Showing 2,473 reviews

July 27, 2023

It was a pleasure to work with Will. He answered all of my questions and concerns, is knowledgeable about the product, has a good sense of humor, and made follow up contact after the sa More

by Kathyserpinas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Isaacson
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

They were great and helped deliver my vehicle fast and efficiently. Gunnar was so amazing and helpful. More

by gbunzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunnar Maki
July 26, 2023

Truck was pick up at my house which was find. Went in for oil change, tires rotation, right step does not want to come out all the time. Service light is on the dash for Service drivers assist. T More

by CINDYHALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jul 27, 2023 -

Luther Cadillac responded

Thank you for taking the time to provide your feedback about your recent service visit. I have looked at your vehicle history and repair order invoice for the work performed at your recent visit. I'd like the opportunity to review that with you so we can better understand your concerns and go over the work performed and recommended to you. When you have an opportunity please reach out directly so we can review your vehicle's recommendations. Thank you for your time. Stacy Service Manager 651-636-6060

July 25, 2023

it was a great experience start to finish. Very professional and easy to work with. . More

by fjmahoney446
Recommend Dealer
Yes
Employees Worked With
Donovan Vang
July 25, 2023

Awesome to work with! ! Kyle’s the best!!!/super fast and smooth and I love my new car More

by lstevens0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Wick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

I was guided by Bryce & Chad through a somewhat frustrating financial experience with my credit union. They had the patience and experience to help me drive away in my new Cadillac. I am grateful t More

by ptro73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Wisnewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

I had asked Vang to call me if a vehicle I was looking for became available. I was pleasantly surprised when he called me a couple of weeks later and said he had one available. I appreciate Vang's willi More

by GARRETTWINTERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2023

Found out that the AC in my new truck is bad, which tells me that they knew it and just filled the system even though they knew that there was probably a leak. Speaker in the door is brown. Just More

by sevenmmkevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Port
3.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Wick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Luther Cadillac responded

Thank you for bringing this to our attention. The A/C is covered under our Luther Advantage warranty so we will reach our to you right away to resolve at your convenience. Please feel free to call us if you have any questions, concerns, or if you would like to discuss your experience with us further. Adam Burns Sales Manager 651-636-6060

Jul 27, 2023 -

sevenmmkevin responded

Thank you for your response, and as it turns out I was wrong. I left another review also explaining this. I do not want to give a false bad review. As I said in the other review, I jumped to conclusions. I did not think that there was any other logical explanation for the AC working just fine for one week, and then just going bad. I thought for sure that there had to be a leak somewhere that you just didn't want to fix at your expense, and so you just recharged the system and hurried up and sold the truck before it all leaked out. I mean.....I'm sure you can understand why I would just go there in today's world, but, as it turns out......Stuff happens. I did take it to an actual Chevy dealer, and they said that the belt had broken and/or fallen off. I appreciate the quick response, and willingness to get it taken care of. I will wait to pass judgement in the future. If you send me a new review I will gladly change my star rating. Thank you!

July 22, 2023

All went well except they were unable to get us registered with OnStar for some unknown reason. More

by sparky61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Wisnewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

Excellent service as always! Charlie is awesome!! I will be looking forward to coming back to get the best service!!! More

by Saqib Khawaja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie in Service
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