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Luther Cadillac

Vadnais Heights, MN

Overview
Employees
Reviews
Vehicles
4.7
2,467 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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3500 Highway 61 North

Vadnais Heights, MN

55110

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Showing 2,467 reviews

July 24, 2023

I had asked Vang to call me if a vehicle I was looking for became available. I was pleasantly surprised when he called me a couple of weeks later and said he had one available. I appreciate Vang's willi More

by GARRETTWINTERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 23, 2023

Found out that the AC in my new truck is bad, which tells me that they knew it and just filled the system even though they knew that there was probably a leak. Speaker in the door is brown. Just More

by sevenmmkevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Port
3.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Wick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Luther Cadillac responded

Thank you for bringing this to our attention. The A/C is covered under our Luther Advantage warranty so we will reach our to you right away to resolve at your convenience. Please feel free to call us if you have any questions, concerns, or if you would like to discuss your experience with us further. Adam Burns Sales Manager 651-636-6060

Jul 27, 2023 -

sevenmmkevin responded

Thank you for your response, and as it turns out I was wrong. I left another review also explaining this. I do not want to give a false bad review. As I said in the other review, I jumped to conclusions. I did not think that there was any other logical explanation for the AC working just fine for one week, and then just going bad. I thought for sure that there had to be a leak somewhere that you just didn't want to fix at your expense, and so you just recharged the system and hurried up and sold the truck before it all leaked out. I mean.....I'm sure you can understand why I would just go there in today's world, but, as it turns out......Stuff happens. I did take it to an actual Chevy dealer, and they said that the belt had broken and/or fallen off. I appreciate the quick response, and willingness to get it taken care of. I will wait to pass judgement in the future. If you send me a new review I will gladly change my star rating. Thank you!

July 22, 2023

Excellent service as always! Charlie is awesome!! I will be looking forward to coming back to get the best service!!! More

by Saqib Khawaja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie in Service
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July 22, 2023

All went well except they were unable to get us registered with OnStar for some unknown reason. More

by sparky61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Wisnewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 21, 2023

Quick and easy service Thanks to everyone. Enjoyed the video at home also. Coffee was great. More

by LINRONMADDOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name, but he was in the service department.
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July 21, 2023

they are always professional and extremely kind they will call you with updates to your vehicle and I love the concierge option More

by michaelamartinsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 21, 2023

Waited in garage with lots of flies. Dirty loaner. The man the I was in communication with didn't seen to friendly nor had knowledge on vehicle or warranty. Customer service when pickin More

by RAYTRICEM
Recommend Dealer
No
Employees Worked With
Eric hagen
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Jul 21, 2023 -

Luther Cadillac responded

Thanks for the feedback. We use this to better train our staff and to improve our guest experience moving forward. Feel free to reach out to us to discuss the condition of the provided transportation in more detail. Stacy Luther Cadillac 651-636-6060

July 21, 2023

Very professional! Went the extra mile! Very knowledgeable - excellent teamwork. Great communication and service. Highly recommend to all! More

by Linda
Recommend Dealer
Yes
Employees Worked With
Donovan Vang
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July 21, 2023

Everyone was great to work with! !! By far the best experience I’ve ever had buying a car!!! Kyle was great to work with too!!! More

by lstevens0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Wick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 19, 2023

The service was excellent; Charlie kept me informed as to the issue and how it was resolved! More

by SKELLY2244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie from Service
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