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Luther Cadillac

Vadnais Heights, MN

4.7
2,467 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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3500 Highway 61 North

Vadnais Heights, MN

55110

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Showing 2,467 reviews

November 02, 2018

45000 mile service The service staff you have at Luther Cadillac is outstanding. They always take care of you. They are trustworthy, upfront and honest. That’s what you More

by SEG1030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
Nov 05, 2018 -

Luther Cadillac responded

Thank you for taking the time to leave a review and for the great feedback! We truly value doing business with great customers like you. Come see us again soon!

November 01, 2018

Awesome Experience When I turned in my 2016 SRX leased car at the lease expiration and received my new 2019 XT4 leased vehicle the effort and paperwork was absolutely se More

by KEDSON1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Isaacson
Nov 01, 2018 -

Luther Cadillac responded

We're glad to hear you were satisfied with your experience! Our job is to exceed your expectations. Thanks for leaving us a review and for doing business with us!

November 01, 2018

Just very good Charlie is a outstanding service writer Who is backed up with very good skilled mechanic Charlei is a very good communicator and is it a pleasure t More

by gmnovak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ella Mary Joan hairy dick Pete hi Siri harbor Hermann John enough nameno names so I can send it
Nov 02, 2018 -

Luther Cadillac responded

Thanks so much for leaving us a review, we really appreciate it! We're glad you had a great experience and we hope to see you again soon!

October 29, 2018

Oil Change and inspection under warranty. Abe and Charlie took good care of me in service. Alix and Will in sales ahelpful as always with answers to questions. Luther continues the McCarthy Ca More

by cdkeller0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Fredericks, Charlie Youngquist, Alix Moise, Will Isaackson, Dennis Ondik
October 27, 2018

Tire replcement Charlie Youngquist gave us an excellent estimate for all 4 tire replacements previously which made our decision quick and easy. Charlie is always ple More

by Won
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist - servicemanager
Oct 29, 2018 -

Luther Cadillac responded

Thanks for giving a shoutout to Charlie! We will share this with him. We appreciate your business and hope to see you again soon.

October 27, 2018

service was completed promptly and on schedule. Staff was very attentive and waiting area was comfortable, area was clean good location and easy to get too More

by KJOSAJP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service writer
Oct 29, 2018 -

Luther Cadillac responded

Thank you! We appreciate the feedback. We hope to see you again in the near future.

October 27, 2018

Recall for Power Steering Normally service is great. However this time the service advisor did not let me know when my car was finished. I saw my car outside that is how I new More

by H.NISSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe, Charlie Younquist, Alan Peterson, Alix Moise
Oct 29, 2018 -

Luther Cadillac responded

Thank you for the feedback. While we strive to provide awesome service, it sounds like we fell short. For that, we are truly sorry. We will pass this along to management to make sure it doesn't happen again in the future.

October 27, 2018

Friendly staff online and in person made you feel important! Right away I felt welcomed and important. Heather was great to work with and took the time to check everything out of the vehicle on the road and in t More

by Daryl R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Bissell, Justin in finance
Oct 29, 2018 -

Luther Cadillac responded

Thank you for being a valued customer, we truly appreciate you! We will pass this along to Heather and Justin as well. We hope to see you back again in the near future :)

October 26, 2018

They doing great job!!! First time own Cadillac Escalade and this place new ownership as well they treat consumers very top notch. I would recommend very friend and family More

by NEVER_ONTIME75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe
Oct 26, 2018 -

Luther Cadillac responded

Thanks for the review! We're thrilled you had a great experience. Welcome to the Cadillac family!

October 25, 2018

Service Question unanswered. Why was I not offered an extended warranty? I mentioned this when I was in on a previous appt before it expired. Candace More

by MCMINTERIORS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather for sales and Charlie and the last person in service, that I missed place his card.
Oct 26, 2018 -

Luther Cadillac responded

Hi Candace. If you could send me a private message with your contact info that would be great. Otherwise, if you would like to call Luther Cadillac the number is: (651) 636-6060. I will forward this to upper management regardless so we can help you get this figured out. Thanks.

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